The decisions you make when your employees exceed, meet, or do not meet expectations create standards for accountability. Accountability is not just negative or punitive. It can refer to positive consequences for employees who meet or exceed expectations, too. There are many things that get in our way when we try to foster a culture of accountability: assumptions or miscommunication, discomfort with difficult conversations, limited time, and fear. Learn how to address some of these when you’re creating standards for accountability.

This is a podcast version of a Supervisory Development webinar recorded on October 22nd, 2019. To find more information on delegation, go to z.umn.edu/SDCaccountability. To explore other resources on supervisory development, go to supervising.umn.edu.