One of the most misunderstood roles at the SFMTA is that of the parking control officer or PCO. In this episode of Taken with Transportation, host Melissa Culross spends time on the streets of San Francisco with PCOs Scott Ong, Todd Baxter and Ruben Reveles, as well as Parking Enforcement Assistant Director and Captain Kent Chiu, to learn why parking enforcement is essential and what parking control officers do. She discovers that they are much more than just so-called "meter maids."