In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.

Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.

The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.

Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!

https://www.linkedin.com/in/eduardo-ferrão-08050123b/

Episode takeaways:

• Transitioning to a new career is possible by leveraging existing knowledge and skills.

• Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.

• Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.

• Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.

• Perspective is gained by comparing the stress and challenges of different roles, putting things into context.

• Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.

• Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.

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