Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable.

Additional Leadership Resources

• The Rules of Civil Conversation
• Beyond Reason: Using Emotions as You Negotiate by Roger Fisher
• Leadership and Self-Deception by The Arbinger Institute
• Crucial Conversations by Joseph Grenny
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• Check out our video series, What You Should Do in the First 45 Days of Your New Role.
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