CX Around The World - Central Europe & Top 5 Trends For 2022
Released Friday, 25th February 2022
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CX Around The World - Central Europe & Top 5 Trends For 2022
CX Around The World - Central Europe & Top 5 Trends For 2022
Friday, 25th February 2022
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In the second of this two-part series Gürol Kurt discusses the Central Europe based AlternaCX report on the 5 top trends that every CX Professional would be wise to pay close attention to in 2022.
Whether familiar or relatively new, each trend will play a key role this year in Central Europe and beyond.
- Real time cx analytics
- Problem solving matter more than ever
- Omnichannel is not an option
- Hyper personalization
- The rise of Employee Experience
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