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Tech means BusinessEpisodes
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Tech means Business
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Episodes of Tech means Business
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Any organisation lives or dies on its communication abilities. In today's digital-first environment, connecting customers and companies via the channel they're most comfortable with is a critical operational component.With the advent of mature,
The Linux operating system and open-source software run much of the world's digital infrastructure. Its unusual business model is based on value-added service agreements comprising support, maintenance, security, and bug fixes.In 2024, many org
With staff shortages ever-present and expectations for quality support & security rising, what solutions to the myriad challenges are there for Managed Service Providers and support functions in the enterprise?A new report from NinjaOne and Omd
Today's utility companies face an ageing infrastructure, demand for better customer experiences, regulation and the need to digitise all areas of operations. Helping them achieve these goals is Wipro, the Indian multinational that's revitalisin
The gender pay gap is an issue that saddles organisations with significant problems. Most obviously, those on the wrong side of the disparity will feel it most, but as our guest on this episode of Tech Means Business explains, it's significantl
Chris Holmes (Lord Holmes of Richmond) is Britain’s most successful paralympic swimmer, winning a total of nine golds, five silvers and one bronze. He was also Director of Paralympic Integration, responsible for the organization of the 2012 Par
The Zoom platform is synonymous with video calling, but it has evolved significantly since it became a household word from 2019. In this episode of the Tech Means Business podcast, we explore its UCaaS (unified communications as a service), inc
Software not only has to work as it was designed, it has to be designed so it works as users want it to. User acceptance testing is that critical part of software development that ensures a solution (or an update or addition to an application)
Among the most alarming attack vectors that cybercriminals can target are the hardware and software used in industrial settings to monitor and control billions of devices, processes and critical infrastructure. These include control sensors, po
Getting hands-on with some of the most practical and impactful technology available today is what's on offer from BMC Software's "BMC Connect Singapore" event, November 2nd 2023.Ahead of the event, we discuss with Brenton Smith and Gunal Kannan
It was during the COVID pandemic that many people outside the industry itself became aware of the importance of shipping and logistics. Its complexities and tight margins make the sector highly competitive and fast moving, yet so much of the da
Today's wide-reaching discussion covers such ground as zero-trust security and changes in authentication methods, plus protecting the agreements and contracts at the heart of most organizations today.We chat to the CIO of DocuSign, Shanthi Iyer
Many managed service provider businesses start out as a single person who helps out friends and colleagues with their IT problems. Before they can turn around, they have a fully-fledged business on their hands, providing IT support and strategi
Voice technologies are improving rapidly and manner companies are using artificial intelligence algorithms to change the ways they interact with their customers.Our guest on the Tech Means Business podcast, Jason Roos, is no stranger to the con
Although the motives of cyber attackers may be slightly different from the point of view of security experts in the public sector, their methods tend not to be. But there are particular ways that organizations can protect themselves more thorou
Customer experience isn't necessarily intangible, it's just difficult to describe and therefore get right. Our guest today on the Tech Means Business podcast has been helping companies create world-class CX via the professional industry associa
When companies use the services of a Managed Service Provider (MSP) for their IT needs, they're handing over a good part of responsibility for their cybersecurity too.But the importance of protection online means that it's still incumbent on th
The medical data collected throughout our lives details who we are, what made us ill, and what treatments we've been given – and their outcomes. If we could give all that data to a smart set of algorithms, we can discover better treatments, mor
The software-defined WAN (wide area network) is a piece of networking technology that simply makes life easier (and safer) for any organization with a distributed network.Instead of struggling to join MPLS, ADSL, and other interconnects togethe
Robotics and automated systems are no strangers to industry, especially in areas like engineering, manufacturing and logistics. Yet investing in automated systems at any scale seems daunting, potentially very disruptive, and hugely costly.Not s
With the pressure on teams of developers to iterate quickly and bring projects to production status, low-code frameworks can be the difference between success and failure.In this episode of Tech Means Business, we talk to Richard Davies, Direct
This podcast is produced in conjunction with Wipro.The last time we talked to Wipro about retail, we were looking at some of the challenges facing companies as they transitioned their IT stack to the cloud. In this episode of the Tech Means Bus
The economic downturn is turning the screws on public sector funding right across the world. In the UK and Ireland that's no different, with smaller budgets, a demand for more open, easily accessible services and, of course, the expectation tha
Data centers are crucial to the operations of businesses and individuals in today’s world. The hardware in these installations is responsible for many aspects of everyday life and global commerce. But like every device, each piece of technology
There are no avenues that cybersecurity bad actors won't pursue - emails, software supply chain poisoning, networking, and hardware. For data center operators, and anyone who uses data center applications and services, keeping the systems that
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