In this episode, host David Abrams is in conversation with Peter Riguardi Chairman & President, New York Region at JLL. Peter’s career journey in commercial real estate began early on, watching his father work in property management and then having the opportunity to learn from many experts in the business before embarking with a group of colleagues to start their own company in 1989. He would later sell that firm to JLL in 2002 and has been at JLL ever since. I love how Peter gives credit to his family for teaching him the value of showing people respect. He also provides a valuable lesson about situations where you can “control the work” by striving for exclusivity, rather than competing with other brokers, even if it means smaller assignments. Peter is seeing an increase in people coming back to the workplace and occupiers using the office to competitively attract talent. He has also noticed a significant push to the best office buildings, regardless of their location. With 460 million square feet of office space in NYC, only time will tell how much space use will have to change. We both agreed that the industry needs to seek innovative and creative solutions to meet emerging needs in CRE, as it continues to compete with the many options where people can choose to work.

Subscribe to TEN so you never miss an episode of the Tenant Experience Network.