Hannah Yang, Product Manager of Provider Experience at Oscar Health Insurance, joins us to discuss feature prioritization during COVID, designing towards a KPI goal, customer relationships at small & large companies, qualitative vs quantitative data in health-tech, and the hurdles of working in a regulated industry.This episode is brought to you by ExpressVPN (https://www.expressvpn.com/tentative).Click through to get three months for free.TheShareWay (https://www.theshareway.com/)Oscar Health (https://www.hioscar.com/)Hannah on Twitter (https://twitter.com/hannahcyang)Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!