Chances are you have definitely experienced somehow the magic of The Bar, whether it be working behind it or approaching one as a customer. There is something truly magical and strangely similar about the interaction between both your barista and your bartender, and in this episode, Lou and Alex explore the magic further with phone guest, Berit Jane Soli-Holt. Just what is this strange, wonderful magic? Berit has been in the service industry for over 20 years and her insight on the matter will definitely have you considering further all your bar experiences, as barista, as bartender, and customer alike. Grab a cup, listen up, and Thanks a Latte!