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BrandonThePlumber
That Plumbing PodcastEpisodes
BrandonThePlumber
That Plumbing Podcast
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Episodes of That Plumbing Podcast
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Send us a Text Message.In this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and
Send us a Text Message.In this episode, Josh and I speak with Ty, a 2nd generation plumber who comes from Roto-Rooter where he was the service manager for some time. He shares his experience working for one of these larger private equity/corpo
Send us a Text Message.In this episode, I had Josh and Mack back on to talk about various topics ranging from the private equity situation in the trades, Practical ways to maintain a positive mindset, commission vs hourly, and pet peeves that
Send us a Text Message.In this episode, I had a chat with Josh Burleson ( @Sleepyplumbr )about how he dropped out of college and got into plumbing. We also discuss service, the advantages of maintenance calls, and social media. Josh is on all
Send us a Text Message.In this episode, I talk to Mack about being a better technician, social media usage, and our worst jobs. Check us out on YouTube @BrandonThePlumberEmail: [email protected]:Plumb_AZVideo podcast is not a
Send us a Text Message.In this episode, Mack and I talk about the 4 main reasons one should consider switching to plumbing as a career. Contact:[email protected]_AZ
Send us a Text Message.In this episode, I had the pleasure of talking to Mack (a.k.a. plum_AZ)About his journey from deciding to leave college and become a plumber to posting videos online.We also discussed overcoming the broke, fix, mentality
Send us a Text Message.In this episode Grant and I discuss what makes a good service manager. I recently took a leadership position at my company and we break down the dos and dont's in the trades.Reach out for FREE coaching: Brandon@ThatPlumb
Send us a Text Message.In this episode, I discuss some red flags in an apprenticeship program with Grant.Finding the correct company with the right philosophy and culture is key. Contact me for FREE coaching! [email protected]
Send us a Text Message.In this episode, I talk to Michael S, with Tankless Evolution here in Phoenix. We discuss his unique approach to educating the customer with his patented tankless trailer that allows the customer to go uninterrupted durin
Send us a Text Message.In this episode, I talk about how it all comes together by value stacking and creating options. I go over different techniques to develop options and how to add value instead of discounting your price.
Send us a Text Message.In this episode, I talk about diagnosing using the 3 vitals. This is one of the most important skills we provide as a professional tradesmen. Accurately finding the root cause of an issue and providing options for all bu
Send us a Text Message.In this episode, I start to break down the anatomy of a service call. Starting with the on-site arrival, I discuss key points to start to building trust and a relationship before we even arrive.
Send us a Text Message.In this episode, I talk about what I believe it takes to motivate a team, build culture, and get them to adopt this philosophy. As a technician myself, this is what I would love to see in the industry. Leadership is key
Send us a Text Message.In this episode, I sat down with my good friend Cesar L. We talk about the different types of objections and how to overcome them.
Send us a Text Message.This episode I talk about the concept of letting the customer make their own decisions. We need to stop prejudging and making financial decisions for the customer and let them do that themselves.This is achieved by und
Send us a Text Message.In this episode, I talk about the 3 most important skills, other than plumbing, that every service technician should master: Listening, Confidence, and Communication. Contacts me: [email protected]
Send us a Text Message.In this episode, I talk about 3 challenges facing modern service Plumbing, how we got there, and how we can overcome them.
Send us a Text Message.In this episode, I have the pleasure of sitting down with Grant G. to talk about the current state of the service plumbing industry and what we can do to start improving the customer service experience. Grant is a collea
Send us a Text Message.Are you checking the three vitals at every call? Just like a doctor, plumbers have vitals to the Plumbing system that should be checked during every visit. Age, pressure, and water quality. These are the three leading cau
Send us a Text Message.Is sales evil? That greatly depends on the intention behind your tactics. In this episodes I talk about the idea of building trust, educating the customer, presenting options, and letting them choose instead of trying to
Send us a Text Message.In this episode, I discuss my approach to running drain calls. I think it’s crucial to structure the call so that you do not end up in a situation where you’re not getting paid for hours worth of work. The key to everythi
Send us a Text Message.In this episode, I discuss what it means to provide service in the plumbing field. Mostly, it’s about the little things that add up to a great customer experience. We also want to listen to the customer and ask questions
Send us a Text Message.In this episode, I discuss the 3 reasons you should consider being a residential service plumber: pay, job security, and autonomy.Service plumbing, and the trades in general, are a great career opportunity for the forese
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