Alan Berg is back again and once again almost overloads us with great stories, tips and info on how to delight your customers. He is a wedding market specialist but don't be put off by that if you do not work in the wedding industry as the tips he provides are relevant for many industries.

Some of the topics discussed in this episode

• How Alan exceeded the expectations of a venue that was selling 16 weddings per month
• What happened to a DJ in Indiana whose GOBO melted
• Why being good at your craft isn’t enough, you need to be good at business
• How some wedding professionals hurt themselves in their sales appointments
• How is social media changing business
• The benefits of attending a mastermind programme

Links: Sales training, website review and speaking services at www.AlanBerg.com His books are all on Amazon on paperback, Audible and Kindle   Alan's favourite quote "I don’t ever want to be the best I can ever be. I just want to be the best I’ve ever been… every time!"   Exceeding Expectations links:
www.ExceedingExpectations.me
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Full shownotes including transcription available at:
 https://tonywinyard.com/ee070-alan-berg/ ‎