The new season of The Big Web Show gets a running start with the brilliant and delightful Rachel Andrew, editor-in-chief of Smashing Magazine, co-founder of Perch and Notist, author of over 30 books including The New CSS Layout, and more. Rachel and host Jeffrey Zeldman discuss learning to say no, productivity hacks, finding the inspiration to write and the courage to begin public speaking, the latest news with CSS Grid Layout, leaving Apple hardware behind, and the pleasures of Pixel.