This is the second of two shows on women and the coaching industry. This time we find out about one novice coachee's first experience of leadership coaching at work. We talk to management expert Anne Libby and coach trainer Terry Maltbia about why coaching has become so popular in the last couple of decades, especially among women - and why anyone picking a coach should ask questions first. And we meet Christine Whelan, a professor of consumer science and an expert on the self-help industry.

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