This week we're talking about product development structures as systems with Lucas da Costa. The last time we had Lucas on the show he was living the text-mode only life, and now we're more than 3 years later, Lucas has doubled down on all things text mode. Today's conversation with Lucas maps several ideas he's shared recently on his blog. We talk about deadlines being pointless, trajectory vs roadmap and the downfall of long-term planning, the practices of daily stand-ups and what to do instead, measuring queues not cycle time, and probably the most controversial of them all — actually talking to your customers. Have you heard? It's this newly disruptive Agile framework that seems to be working well.