In this episode of the Connected Leadership Podcast, Andy Lopata talks with renowned spa industry pioneer Tanya Wheway. Tanya is a renowned figure in the hospitality industry. She began her career in the US before returning to the UK to open an international marketing office. Alongside her husband, she ran Champneys Tring Health Resort and became known as a pioneer of the spa and wellbeing movement. They later created award-winning spas worldwide, and Tanya quadrupled profits as Managing Director of The Sanctuary. She has been involved in various interior design projects, written books, and engaged in charity work. At 78, Tanya continues to be active as a speaker, life coach, writer, and spa consultant.Andy and Tanya share a compelling conversation drawing from Tanya's unique life experiences and professional journey. Tanya sheds light on the transformative work at Champneys Spa in Tring, Hertfordshire, where they replaced old-fashioned practices with an unprecedented approach that focused on enjoyment, education, and personalised wellness goals. Tanya also details the challenges they faced during their journey, such as the as their short-lived partnership with Guinness and the dilemma of engaging with the cultural taboo of mental wellness in the UK during that time. Further, she gives listeners a glimpse into her philosophy of managing teams in the holistic wellness industry. Emphasising transparency, respect, and active listening, she compares leadership to responsible parenting. Highlighting the importance of embracing conflict, she advises leaders to always lead by example and ensure their staff feel heard.Andy and Tanya also touch on the idea of cooperation within competitive environments. Drawing on her experiences in the hotel industry, she explains how they approached competing businesses to collaborate for collective success, underscoring the merit of focusing on solutions instead of problems.While talking about modern ways of communication, Tanya expresses her preference for in-person meetings. Despite running a global business and having to have virtual meetings, she believes there is no substitute for the human connection and energy exchange that occur when being physically present with others.During their conversation, Andy and Tanya also touch upon her adventures with famous icons, reflecting on how these encounters often differed from public perceptions. Additionally, they delve into Tanya's remarkable experiences travelling with her granddaughter, highlighting her resilience, resourcefulness, and exploratory spirit.This rich conversation, filled with Tanya's valuable insights and wisdom, underscores the significance of passion, leadership, and innovation in business. Tanya's inspiring journey is a testament to the power of curiosity, determination, and an open mind.Connect with Andy Lopata WebsiteConnect with TanyaWheway LinkedIn