On The Customer-Centric Show, Mel Telecican speaks with successful business owners and experts about how they keep customers, get more of them and increase their profits.

You'll hear how this approach is applied across industries to develop solid customer relationships, increase staff engagement, boost the customer experience and help businesses stand out in a competitive market.

Mel talks to business owners and management, marketers, specialists and thought leaders about how to achieve business growth. Hear tips from a variety of industries including the hospitality, retail and services sectors.

Think of this podcast as the successful business owner's guide to more customers, profits and freedom where guests share their lessons learned, insights gained and their successes.