Episode 11 of the CX Pod Europe sees host Mark Hillary interview Iain Banks, EMEA Group Vice-President at TTEC and Bas Diepen, VP Alliance & Channels at Genesys as they discuss their newly formed partnership in EMEA, provide a preview to their forthcoming webinar ‘How to Navigate the Complexity of Digital Transformation’, as well as give their views on the CX industry and current market trends.

Host: Mark Hillary – CX Analyst & Author.Invitees: Iain Banks, EMEA Group Vice-President at TTEC,Bas Diepen, VP Alliance & Channels at Genesys.Production/ Sound Engineer: Alex Diaz - th3cult.co.uk

Join TTEC & Genesys for an exclusive webinar on How to Navigate the Complexity of Digital Transformation, taking place on Tuesday 6th July at 11am BST (UK), featuring guest speaker Gilles Talbot, Strategic Business Consulting Director at Genesys.

BOOK YOUR PLACE: https://www.ttec.com/emea/resources/webinars/how-to-navigate-complexity-digital-transformation