Episode #4 "The Contact Centre of the Future"
Released Thursday, 9th May 2019
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Episode #4 "The Contact Centre of the Future"
Episode #4 "The Contact Centre of the Future"
Thursday, 9th May 2019
Good episode? Give it some love!
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Episode four features a conversation with Peter Dorrington, Director of Customer Insights as he explores what the ‘Contact Centre of the Future’ will look like.
Host: Neil Russell-Smith - Head of Marketing EMEA.Invitee: Peter Dorrington - Director, Customer Insights, TTEC.Production/ Sound Engineer: Alex Diaz - th3cult.co.uk
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