CX Update #9: The importance of micro decisions in cx, the never normal customer and more!
Released Tuesday, 20th December 2022
Good episode? Give it some love!
CX Update #9: The importance of micro decisions in cx, the never normal customer and more!
CX Update #9: The importance of micro decisions in cx, the never normal customer and more!
Tuesday, 20th December 2022
Good episode? Give it some love!
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The CX Podcast
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.Join Podchaser to...
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