In this week's episode, I have news from Facebook and Snapchat, and my feature of the week is all about how to use Social Media to turn customers into brand advocates.And I recently attended Kent Vision Live, South East England's premier B2B exhibition and the largest event of its kind in the UK. There were over 3,000 unique buyers, suppliers and partners who came together for the year's most important business gathering.Whilst I was there, I spoke with a few people to find out what they thought the purpose of Kent Vision Live was, and what they hoped to gain from being there.