This is the fourth episode of season 4 of the dental experience podcast hosted by Ryan Vet.

In this episode, Ryan is joined by Dayna Johnson, the CEO and founder of Novonee and a certified Dentrix trainer.

This episode consists of conversation centered around being transparent and honest with your patients and team members.

Dayna shared her thoughts on revenue cycle management and how you can keep track of your accounts. She insisted on why it’s important to collect your money on the day of service. Additionally, she highlighted the difference between the number of new customers versus the number of repeat customers. 

This episode of the dental experience podcast is sponsored by www.novonee.com with a goal to improve productivity & create Dentrix superusers. Novonee offer in-office training and an online library with tools built for every member of dental practice.

 The Dental Experience Podcast is hosted by Ryan Vet and is edited by www.podcastbunny.com