In this BookCast we talk again with Laura Sukorokoff, author of "It's Not Them, It's You: Why Employees "Break-Up" With Their Managers and What To Do About It."
We discuss the story about Percy who hired on to a company and a manager that had a plan to advance him up in the company and Percy was excited and eager for more responsibility. It did not turn out that way for Percy for a number of reasons. Percy was primed for promotions that never came, actually through no fault of his own.
Laura shares the Leadership Trait of "Promotion," what it means and why it is very important to some people. Laura Sukorokoff is a champion of 1:1 regular conversations between managers and employees and advocates that they become a required KPI (Key Performance Indicator) that a manager is accountable for. Regular conversations that build relationship would have benefited both Percy and his manager. They are crucial in getting things done and for a manager to know what's really happening on their team.
Engaged employees that have good relationships with managers help companies 1) Keep good performers, 2) raise productivity, 3) boost customers service and loyalty, 4) increase revenue, and 5) build better work cultures.
Get Laura's book from Amazon here:
Here are ways to get in touch with Laura: https://tinyurl.com/y28w5lq6
Her Website: https://www.cchangelearning.com/
Her LinkedIn Profile: linkedin.com/in/laurasukorokoff
Her email: [email protected]
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