In this episode, the AGENT511 team discusses the company's vision for integrating LLMs and Generative AI into your utility customer engagement strategy.

Listen to Jay Malin, Managing Director; Raed Adhami, CTO; and Leo Molina, Director of Software Architecture as they explain why this moment in history is like no other – from the rising costs of customer service and labor shortages, to higher need for productivity and evolving customer expectations of our post-pandemic society.

A new kind of unified digital brand is on the horizon for the utilities that are ready to leverage the opportunities introduced by Generative AI.

Discover more in this episode.