CloudApp with host Joe Martin
The DNA of An Experience
Good podcast? Give it some love!
CloudApp with host Joe Martin
The DNA of An ExperienceEpisodes
CloudApp with host Joe Martin
The DNA of An Experience
Good podcast? Give it some love!
Rate Podcast
Episodes of The DNA of An Experience
Mark All
Search Episodes...
As the current Head of Customer Success at Google Cloud, Wayne McCulloch is one of the world’s leading customer success experts and a Top 100 Customer Success Strategist, Wayne McCulloch works with Google Cloud’s entire SaaS portfolio as the Cu
Atlassian has a suite of tools that we all know and love. As the CMO, Robert has learned how to make the most of customer connection to lead its marketing efforts. Today we talk about the modern workplace and how customer experience is leading
As the former EVP at Adobe and current CEO of BambooHR , Brad has been a pioneer for improving both customer and employee experienes. Today we talk about how both can affect where you stand as a business in the modern workplace.
Over the last 20 years, Karl has led brands at Adobe, Microsoft, eBay and also on the agency side at Razorfish. Currently, as the founder of Hi its us, he has continued his focus on helping brands create a strong connection and experience with
Degreed Provides A Smarter And Faster Way To Develop, Measure And Upskill Your Workforc. As CXO, Kat Kennedy leads a team whose focus is to improve experiences along every stage of the journey for customers. Excited to dig in today and learn fr
Zendesk is a defacto leader in providing customer support software to enterprises. As the lead over integrated marketing, Scott Morris has learned how to create an experience along every stage of the journey.
York IE is focused on helping entrepreneurs and investors to find success with their startups. Kyle York has an extensive background in both startups (Dyn) and large enterprises (Oracle) and has applied his playbooks for growth to help new star
Caro Griffin is the VP of Ops at TechLadies, an organization focused on helping women in tech network, find roles, and connect at a group. She has a great background in leading remote teams and helping companies find remote, diverse talent. Tod
Offline activities can also be a valuable piece of marketing and customer experience. Today I talk with Erik Kostelnik, CEO of Postal, a company looking to reinvent offline marketing to improve the customer journey and reduce time to close for
Intercom is the #1 messenger platform for businesses connecting with their customers. As Head of Global Support, Ryan Steinberg has found ways to connect with his customers in a way that keeps his business at the top of its game. Today we discu
Gainsight is a leader in providing customer success software to ensure a good customer experience. As the CEO, Nick Mehta has led a ship that is 100% focused on improving its products to improve its own customer success as well as that of its c
Adobe Spark is a design template that has revolutionized Adobe's business and connection to education and small busienss. Aubrey Cattell has led Adobe Spark to become a critical piece of Adobe's creative business. Today we talk through growing
Customer Support is on the front lines of a modern workplace. As the lead of a company as respected as HubSpot, David Hunt has learned ways to ensure customer satisfaction. Today we chat through tips and tricks for engaging with customers and w
Customer experience has become even more important than product as it leads to long term customer loyalty. Forethought is on the front lines of improving customer support with fast and thoughtful AI responses. Today we talk with Deon (Founder/C
We are in the midst of a shift in the modern workplace and Box is a big piece of the future. As the CMO, Chris Koehler leads a team focused on understanding and embracing the narrative of remote work, flexibility, and connectivity. Today we di
From her time at Google and now as a VP at Survey Monkey, Karen Budell has seen the digital workplace from many perspectives. Today we chat through the modern workplace and how to navigate that as a leader and for your customers.
Commande is a blazing fast search tool that can lead to instant satisfaction and productivity. As the CEO and Founder, Tom has learned a lot about creating a product that can provide instant value and reach a wide audience. Today we talk throug
GitLab has been the gold standard for remote work since its inception. As a leader at GitLab, Emilie Schario has learned the skills necessary to have success remotely and create the documentation and infrastructure to support growth.
With 10 + years at SAP leading strategic and go to market teams, Ram has learned what it takes to scale a global enterprise business. He also leads SAP.io a division focused on accelerating early-stage startups. As an investor in CloudApp, we a
Krisp is an AI-led noise-canceling product that fits seamlessly with your other tools in Chrome or on your desktop. It will have an instant impact on the quality of your Zoom calls or CloudApp recordings. Today I talk with Vahagn about the mode
As a founder of multiple SaaS companies and now an executive at a leader in Shopify, Daniel Debow has learned ways to connect the dots for his team and company. In today's conversation, we got through how Daniel sees the modern workplace develo
Luke has led many many teams related to improving customer experience and loyalty. In this conversation we talk about what he has learned in his time both designing and executing on campaigns that help lead to deeper connection with customers.
Customer support is on the front lines of customer experience. HubSpot is seen as a best in class customer led product and Ed Yealu is a on the team leading charge to improve customers experience with Hubspot. In today's conversation we talk ab
Jordan Thibodeau a recognized leader in the tech community talks through how he founded The Silicon Valley Investors Club as a way to connect fellow employees at large tech companies. The SVIC was built with a focus on community and education f
Anja is a well-respected researcher in the customer experience space. Her consulting and work with Breather has helped to grow and develop and SaaS is delivered to its customers.In this episode we talk through how consumer behavior can help to
Join Podchaser to...
- Rate podcasts and episodes
- Follow podcasts and creators
- Create podcast and episode lists
- & much more
Unlock more with Podchaser Pro
- Audience Insights
- Contact Information
- Demographics
- Charts
- Sponsor History
- and More!
- Account
- Register
- Log In
- Find Friends
- Resources
- Help Center
- Blog
- API
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More
- © 2024 Podchaser, Inc.
- Privacy Policy
- Terms of Service
- Contact Us