01:28 Introducing APCOM and the Finance Inc. project

03:56 Addressing new actors in LGBTQI inclusion: development banks and the private sector

06:27 APCOM's work with the Asian Development Bank

07:44 How development banks could do more

09:35 Discrimination in the domains of education, work, health and financial services compound one another. The results of APCOM's research into experiences of exclusion of LGBTQI groups.

15:21 Experiences with financial institutions

19:02 How financial institutions can support LGBTQI individuals

19:53 The need for two-way capacity building between financial institutions and LGBTQI organizations

20:54 Might digital financial services help reduce discrimination?

23:54 What would a financial system that was truly inclusive of LGBTQI people look like?

26:52 My reflections on the interview

27:24 What about COVID-19?

You can find out more about APCOM's research into the impact of COVID-19 and its effects on diverse SOGIESC communities, HIV services and key populations here.