Find out more about Caribou Digital: cariboudigital.net

And you can read more on these topics and others from Savita, Hélène, and their colleagues in Caribou's blog.

Time-stamped show notes:

01:05 About Caribou

02:45 User research: shifting our focus from the technology and bringing it back to the end user

04:09 What do digital financial services (DFS) have to offer women? (Clue: it's not so much about the digital)

08:32 And what is getting in their way of accessing digital financial services?

15:21 Why trust and control are so important for women

19:57 Financial literacy and the role of cash

21:55 When money becomes mobile and the tricky issue of registering your own SIM

25:55 The companies and organizations proactively taking on the challenges women face

29:33 The impact of COVID-19 on use of digital financial services

32:37 Is online work better work? The benefits and complications of digital platform work for women

37:42 Hélène and Savita help us define a feminist future for digital financial services