Tim and Urban launch right into this podcast's message: When under pressure you don't rise the to the level of the occasion, you rise only to the level of your training.
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0:00 Revert to your training
4:43 The training
11:37 R Factor training
15:27 Contact is made
19:51 The development of your staff begins with you
22:37 Make your response stronger than any event
25:10 Don't flinch
27:44 A tragic 48 hours
31:04 Culmination of the work
35:00 Stay the course
41:45 Closing