Episode Transcript
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0:00
Hey, everybody, my name is Robert. And
0:02
in this video, I will teach you
0:04
how to go from an unknown employee
0:07
to, let's say, a top celebrity that
0:09
will make your brand skyrocket. There
0:36
is a moment when you are investing a
0:38
lot of money, let's say, in paid advertising.
0:40
And we can see that the cost per
0:42
click is getting higher and higher. And the
0:45
press release, you won't get any clicks on
0:47
that. And maybe people are not reading press
0:49
releases lately. So what if you
0:51
will invest in your in-house creators,
0:53
in your employee, and they can
0:55
be maybe your talent magnet and
0:57
getting new people to your team.
1:00
Maybe they can spread the message
1:02
of your company. And even they
1:04
can just, let's say, build up
1:06
your brand and also creating an
1:08
audience and creating a loyal community
1:10
directly to your brand. So here's
1:12
a guy. I was working with
1:14
it. He's a consultant. And he's
1:16
also a sales consultant. And after
1:18
a free post on LinkedIn, he
1:20
gets three leads and
1:22
one big contract that is now
1:25
working for the entire year on
1:27
that big contract. And that was
1:29
very interesting because the guy
1:31
who connected with him, he said that
1:33
I wanted to connect it
1:35
with you because I liked your mindset
1:38
and what you wrote on that LinkedIn
1:40
post. In this video, I will cover
1:42
three ideas, the problem that is around
1:44
us, that paid marketing is getting higher
1:47
and higher, that AI is floating every
1:49
paid marketing channel, and people
1:51
are not trusting anymore in brands. The
1:54
effect that we can see is that
1:56
brands are getting a bigger struggle on
1:58
growing their brand pages and
2:01
they are creating content and they
2:03
are fighting with them in this
2:05
noise. And the solution is investing
2:08
in your in-house creators that can
2:10
be your employees. It's owning your
2:12
audience and building up your media
2:14
company. I have 17 years
2:17
in marketing and now
2:19
I think that I can call myself
2:21
a creator. I'm also the founder of
2:23
B2B Creator, the newsletter and also the
2:26
company. I can
2:28
say that I teach brands how to
2:30
build in-house creator programs. And
2:33
I can say that I'm somehow
2:35
the proof behind of my advice
2:37
because what I will teach you right now
2:40
is what I lived and what I observe
2:42
and what I see around me that it's
2:44
happening. So what's very interesting
2:46
is that these days, like
2:49
every brand is producing content. And
2:51
we all know these funnels about
2:53
the awareness and about the consideration.
2:56
And people are just like how
2:58
brands are seeing right now. And
3:00
that's the consumer's journey that marketers
3:02
believe that people are consuming the
3:05
content. But in the same time,
3:07
if you are going a little
3:09
bit downside, consumers are not just
3:12
like in a funnel. They are
3:14
everywhere. And if you
3:16
are just producing content on one
3:19
platform, it's not like you're putting
3:21
those consumers in a funnel because
3:23
those consumers are, let's say, opening
3:26
maybe in five minutes all their
3:28
social media platforms, reading one newsletter
3:31
or an email or listening for
3:33
a podcast. So that's somehow the
3:35
yesterday mindset. And
3:38
what I want to talk with you
3:40
is that there's one truth that we
3:43
need somehow to be aware of that,
3:45
is that consumers are aware that they
3:47
are marketed. And these days, I'm
3:50
talking to, let's say, marketers, entrepreneurs,
3:52
creatives, designers that want to show
3:54
their work. And they think that
3:57
if they are putting themselves or
3:59
publishing... their work, people will
4:01
come to them. But the consumers
4:03
are somehow aware that brands are
4:06
marketing their products to them
4:08
with their content. And that's
4:10
one truth. The second truth
4:13
is that people trust people. And
4:15
from my perspective, people trust more
4:17
people than they trust brands. And
4:20
here's this guy, Nick Huber, who
4:22
wrote a tweet a
4:24
few years, I believe last year
4:27
when he said that all his
4:29
accounts, all his companies that are
4:31
having their Twitter profile, he changed
4:33
his brand name with their CEO
4:36
names. And now he can
4:38
see a boosting in their sales, in
4:40
their engagement, and even in their followers,
4:42
because people don't want just to
4:45
connect with brands on social media,
4:47
people want to connect with people
4:49
on social media. And that's very
4:51
interesting when we are looking around
4:53
how people are consuming the content
4:56
that people are publishing, and also
4:58
the brands are publishing. And
5:00
the third true is that people follow
5:02
more people on social media than they
5:05
follow brands. So here's somehow this balance
5:07
that brands they want to be in
5:09
front of people, but people don't want
5:12
to consume their content. If it's
5:14
not, let's say, a more likable
5:16
content, or more engaging content, or
5:19
we all know that inspiration or
5:21
entertaining or even educational. So
5:24
here's a challenge for you. And I
5:26
somehow want to challenge you right now.
5:28
Because if you take your phone, and
5:31
you are looking, let's say, take
5:33
Instagram, or take TikTok, or take LinkedIn,
5:35
whatever, it doesn't matter. Just
5:37
look at how many brands do you
5:39
follow right now on social media? Just
5:41
look at your following how many brands
5:44
do you follow on social media? And
5:46
this doesn't matter like your company that
5:48
you're working there, or maybe the ones
5:50
that you are consuming every day, the
5:52
brands that you like the type of
5:55
content they are consuming versus how many
5:57
people do you follow on social
6:00
media. And that's very interesting because
6:02
we can say that social media
6:04
is getting more and more social.
6:07
So what does this mean right now
6:09
is that there is a big problem.
6:12
The problem is that building brand
6:14
pages on social media and
6:17
organic is very, very hard
6:19
because the platforms, they find
6:21
out that, OK, these
6:23
brands, they want to grow their businesses.
6:25
So these brands, they are having money
6:27
to invest in these platforms. So
6:31
we will, let's say, scale down
6:33
their reach, their engagement. So if
6:35
they want to grow, they need
6:37
to invest money. So the organic
6:39
growth on social media is getting
6:41
harder and harder and harder. If
6:43
you are a brand and you
6:45
want to grow your page, let's
6:47
say on LinkedIn or even if
6:49
you want to grow your page,
6:51
let's say on on Instagram or
6:53
on Facebook. And
6:56
the second one is that influencers,
6:58
they are working with more
7:00
and more brands. And lately, the
7:03
influencers are asking more money
7:05
and somehow they don't build,
7:07
let's say, a loyal trust
7:10
audience because today maybe
7:12
they are working with brand X, but
7:14
tomorrow they will work with brand, I
7:16
don't know, B or C or D
7:19
or A. So what does
7:21
this mean? Is that their audience, they
7:23
don't trust anymore because it's very, let's
7:26
say it's a problem for them
7:28
as influencers and content creators because
7:30
they are changing their brand. And
7:33
I heard this talk about these
7:35
influencers. They are somehow the walking
7:38
billboards of digital media
7:40
these days. So that's
7:43
the second problem is the context.
7:45
And the third problem is that
7:47
Patrick Campbell, he wrote on a
7:49
tweet, a tweet thread last year.
7:51
And he found out that the
7:53
customer acquisition cost increased by 108.9
7:55
percent. That
7:58
means that you really. need to invest
8:01
money. So now we are having
8:03
these effects and there are a
8:05
few effects that we can say
8:07
we are seeing around us. So
8:09
money will dictate the competition in
8:11
paid marketing and everything around marketing.
8:14
How much money you will invest in
8:16
your platforms, that's how much money you
8:18
will get from the platform. So it
8:21
will be let's say the big brands
8:23
can win in that but the small
8:25
brands need to be creative and there
8:27
will be a solution where I will
8:29
talk with you about it. So
8:31
the second effect is that AI
8:33
will flood every marketing channel and
8:35
yeah we can already see these
8:37
let's say AI generated content and
8:39
I'm not saying that's a problem,
8:41
I'm just saying that the AI will
8:44
flood more and more content. So
8:46
if you will see the content
8:48
that is published by your brand
8:50
page, you don't know if that will
8:52
be like a human created content or
8:54
it will be like a brand like
8:56
an AI created content. So
8:58
and the third one is that
9:01
business will fade because they will
9:03
avoid the conversation from human to
9:05
human and that's really a big
9:07
problem these days. So that's also
9:09
an effect but there's a
9:11
solution. So now that I
9:13
presented you the problem, the context that we
9:16
are living, there's a simple solution and here's
9:18
what I'm recommending right now is that we
9:20
don't need to create more content,
9:23
we need to cultivate in-house creators.
9:26
So let me give you an example. Your
9:28
company can publish one type of
9:31
content on let's say a multiple
9:33
channel but you can have like
9:35
a company like a brand
9:37
and you can have like I
9:39
don't know five different LinkedIn pages
9:41
or 10 different Instagram
9:43
profiles. You only can have like
9:46
one Instagram profile or one let's
9:48
say LinkedIn page if you are
9:50
let's say a small medium company.
9:52
So if you are changing the
9:54
game, you can just like hey
9:56
what if we are cultivating these
9:58
in-house creators and every of
10:00
one of these in-house creators,
10:02
they are having multiple pages.
10:04
Like you are working with
10:06
free creators and you're having your
10:09
in-house free creators. So now
10:11
you are having free type of
10:13
creators that are publishing on free
10:16
LinkedIn pages with the different audiences.
10:18
And now you're multiplying your audiences.
10:21
And let's give you an example.
10:23
There is Apollo I.O. So Apollo
10:25
I.O. right now in the Software
10:27
as a Service, let's say industry,
10:29
they are having the most engagement
10:32
on LinkedIn. And why is that?
10:34
Because they are employees, they are
10:36
creating content day by day by day. And
10:39
they are not just like, hey,
10:41
you should buy from Apollo, you
10:43
should buy our software. They are
10:45
building up their own audiences. And
10:47
whenever Apollo is launching a new
10:49
service or a new feature, or
10:52
they want to announce something and
10:54
these people really love, they are
10:56
enjoying working there, they will
10:58
get this idea, they will get this
11:00
topic and they will spread it because
11:02
they believe in this company. So that's
11:05
one benefit of having in-house creators
11:07
or spreading the message from
11:09
in-house from your company around
11:11
the multiple audiences. So
11:14
here's one benefit, the content
11:16
talent. And we all know
11:18
Amanda, Amanda Natividad. So I
11:20
didn't know who was Amanda
11:22
before she joined Spark Toro.
11:24
And when Rand Fishkin
11:26
talked about her on Twitter and
11:29
he welcomed her to the Spark Toro
11:31
team, I was like, okay, let's follow
11:33
Amanda and see what is she doing,
11:36
how is she creating content? And then
11:38
Amanda started like creating consistent content on
11:40
her Twitter and on her LinkedIn. Even
11:42
before that, she already started like
11:44
creating the content. But after she
11:46
was like hired at Spark Toro,
11:49
she took the Spark Toro blog
11:51
and she took the Spark Toro
11:53
newsletter and she took the Spark
11:55
Toro social media account and she
11:57
started making very conversational content. And
11:59
now, Rand, even
12:01
if Rand is a talent
12:03
on creating the content, now
12:05
he multiplied the SparkToro audience
12:07
by bringing Amanda in the
12:09
team. And now Amanda is
12:11
having this creator DNA in
12:13
herself and it's publishing the
12:15
content. And she published
12:17
the zero-click content and everybody in
12:20
the marketing industry is talking about
12:22
the zero-click content. And now Amanda,
12:24
she's let's say the face of
12:27
SparkToro. And this
12:29
is the one benefit when you
12:31
have like an in-house creator, you
12:33
have the content talent that is
12:35
understanding the platform, that is understanding
12:37
the audience, that is understanding the
12:39
struggle. Let's say the ICP, the
12:41
ideal client profile and that creator
12:44
knows how to create the kind
12:46
of content that is building a
12:48
bridge between the brand and the
12:50
audience. And the second benefit, it's
12:53
a distribution channel. So look at
12:55
when Amanda started like publishing the
12:57
zero-click content. And these are some
12:59
data from Beth Sumo that when
13:01
she started like writing the content
13:03
and after she published the SparkToro
13:06
zero-click content, they
13:08
started getting more and more backlinks.
13:10
And because it was, let's say
13:13
a very interesting topic, she started
13:15
getting more traction and maven.com invited
13:17
her, okay, you can do like
13:20
a cohort about content marketing. And
13:22
then other companies invited her in
13:24
their podcasts, in their webinars, even
13:27
at their conferences. And guess what
13:29
was her topic of presentation? It
13:31
was zero-click content. And
13:33
in her presentation, what was very
13:36
interesting is that every time she
13:38
discussed about the audience research,
13:40
the importance of understanding your
13:42
audience. And whenever she gets
13:44
to that topic, she went
13:46
directly to SparkToro. And now
13:48
we have this, let's say
13:50
the content flywheel where you
13:52
have this in-house creator and
13:54
it's changing the game. She's
13:57
not like doing the press releases.
14:00
just like, hey, okay, let's write a
14:02
copy and everybody will read it because
14:04
we are publishing it and we are
14:06
boosting with advertising. It's more humanly. So
14:09
that's the second benefit. The third
14:11
benefit of having an in-house creator,
14:13
it's an audience builder. Now,
14:15
if you look up SparkToro Twitter
14:18
profile, they are having like 21,000
14:20
followers and only three following. But
14:22
the way they are creating the
14:24
type of content is more directed
14:26
to their audience. And their
14:29
email newsletter is getting like
14:31
60,000 plus emails people
14:33
subscribe. And now let's
14:36
understand the SparkToro company. Behind
14:38
the SparkToro company, there are only three
14:40
people. There is Ren Siskin, who is
14:42
the CEO. There is Amanda, who is
14:44
the VP of marketing. And there is
14:46
Casey, who is the CTO. And yeah,
14:48
they are working with different consultants, but
14:51
there are only three people behind this
14:53
amazing product and amazing, let's
14:55
say, content that they are
14:57
publishing. And Ren and
15:00
Amanda, they are the in-house creators that
15:02
are creating the type of content and
15:04
they are putting their name there. So
15:07
whenever I will get like an
15:09
email from SparkToro, I know that
15:11
it's from Amanda or I know
15:13
that it's from Ren because they
15:15
are the one behind that are
15:17
creating and publishing the content. And
15:20
they are bringing new talent. Like let's
15:22
say whenever they are inviting for an
15:24
office hour or for a webinar, there
15:26
is Amanda that is connecting with their
15:29
guests. And now I'm having this familiar
15:31
face that I trust. And because I
15:33
am following, I will watch this webinar
15:36
because Amanda is now friends with
15:38
Brittany and okay, Brittany will say,
15:41
she will present her idea to
15:43
the SparkToro audience. So that's the
15:45
fourth benefit of having this in-house
15:47
creator. So there's
15:49
a solution of the second one.
15:51
The second solution is the founder
15:54
creator. Like what you're doing
15:56
right now, Chris, with the future, you
15:58
are the creator and you are are
16:00
the founder of the future and you
16:02
are presenting whatever you are doing at
16:04
the future and you're, let's say, like
16:06
a funnel, bringing the new lead. And
16:09
take for example, there are a lot
16:11
of examples from ConvertKit. We can see
16:14
that Nathan Berry, whenever he's talking about
16:16
ConvertKit, whenever he is talking about the
16:18
new features, he's just putting up
16:20
the content and building up audiences
16:23
and creating bridges between his audience
16:25
and ConvertKit. And there is Noah
16:28
Kagan. What's very interesting, every
16:31
time when Noah went to a podcast
16:34
interview discussing about the million
16:36
dollar week book, every
16:39
time he had like an Absuma
16:41
t-shirt or an Absuma hat,
16:43
and that brings a lot of
16:45
brand awareness for his company. And
16:48
then we have a support shepherd
16:50
where is Newcuber and Sean Furry,
16:52
whenever they are creating content and
16:54
maybe let's say whenever Sean is
16:56
publishing for My First Million, there
16:58
in the description, there is a link
17:01
between the My First Million audience
17:03
and the support shepherd. And just
17:05
like you, you are the type
17:07
of the founder that is having
17:09
the creator DNA. Whenever you are
17:11
going to a workshops or whenever
17:13
you are going to a presentation
17:15
and even these kinds of discussion,
17:17
you are taking these snippets and
17:19
you are creating the type of
17:21
flywheel content that is bringing you
17:23
new followers, building up the audiences
17:25
that next will be, let's say,
17:28
the user and the consumer of
17:30
your content. So let's
17:32
take Peter Caputa, who's the CEO of
17:34
Data Box. So Peter, he wrote a
17:36
very interesting LinkedIn post and he said
17:39
that he's posting on LinkedIn daily. And
17:41
what's the reason why is he posting
17:43
daily on LinkedIn? Because the Data Box
17:45
is like a big company right now.
17:48
So, and he doesn't like, Hey,
17:50
I don't have time to post on the social
17:52
media because I need to manage my team. So
17:54
these are the reasons that I took from this
17:56
idea because he wants to share his vision because
17:58
he wants to collect. He wants to learn
18:01
from others. He wants to connect
18:03
with his consumers, evangelize the product, validate the
18:05
ideas. So
18:07
these are the kind of, let's say, the
18:09
reasons why a CEO for this kind of
18:11
company is publishing daily. And
18:14
I believe that today he wrote a post
18:17
that he started publishing twice on LinkedIn. He's
18:20
doubled down on his content, just
18:22
building up his audience and doing
18:24
all this stuff that he wanted
18:26
to do with Databox by distributing
18:28
content on LinkedIn. So
18:31
that's why I really believe that
18:33
the in-house creators right now are
18:35
getting more and more traction, more
18:37
and more credibility than the
18:40
outside influencers. And
18:42
my third solution for our
18:44
earlier mentioned problem is that
18:47
you as a company and you as a
18:49
brand, you need to build your own media
18:51
platform. And that's very interesting
18:53
because I'm looking around
18:56
myself and I see these smart
18:58
creators and these smart founders that
19:00
understand that I'm a media company
19:02
right now. Publishing the content
19:04
is not just a way of doing
19:07
stuff because everybody is doing it. Because
19:09
I'm now creating the type of
19:12
content that is connecting me with
19:14
my prospects. And I'm going back
19:16
to Rensi Shkin. He started like
19:19
creating these five-minute whiteboards. And
19:21
he started educating his audience
19:24
around their audience and
19:26
around their user, let's say,
19:28
problems. And it's a five-minute
19:30
episodic content. And every week
19:33
he started publishing. And
19:35
you go on their website, you can watch
19:37
this video, you can read the transcript, and
19:40
just like triple down on the
19:42
content creation because Sparktoro is not
19:44
investing money in paid advertising. I
19:46
believe that Sparktoro right now, everything
19:48
they are doing, it's organic content
19:50
because they are having these faces,
19:52
the founder's face and also the
19:54
talent faces as Amanda is right
19:57
now. And then we have the
19:59
other side. have a hockey stack.
20:01
So here's hockey stack and what
20:04
hockey stack has done, they created
20:06
their own platform where you can
20:08
go and it's like let's say
20:11
like Netflix for B2B marketers, B2B
20:13
salesperson, and you can go right
20:15
there and watch all these shows
20:18
that are let's say directly
20:20
for the marketers problem directly
20:22
for the marketers need, because
20:24
I want to learn in
20:26
a different way. And they
20:28
are let's say tackling the idea
20:31
of okay, we can be funny,
20:33
we can be entertaining, but in
20:35
the same time, we can just
20:37
like point out different perspectives about
20:39
marketing different perspectives about sales. And
20:41
these are the ideas and these
20:43
are the topics their audiences are
20:45
struggling day by day. And that's
20:47
how they are building up their
20:49
brand. That's how they are building
20:51
up their audience and their community.
20:53
And episodic content is not
20:55
something that you're putting it's, it's
20:57
creating this element of anticipation
20:59
of content consumption. That's why
21:02
when I'm subscribing to a
21:04
YouTube channel, I have
21:06
this perspective of I want to
21:08
see next week another video and
21:11
I want to see maybe after
21:13
two weeks another video, and I
21:15
need this anticipation of content consumption
21:17
as a consumer, but also
21:20
from the other part as a content
21:22
creator, if you're just publishing content without
21:24
that kind of strategy that Joe Pulitzer
21:26
and Robert Rose are discussing in this
21:28
all the marketing, that's not
21:31
content strategy. That's just like pouring
21:33
out content without having a purpose.
21:35
So here's my advice on build your
21:37
own audience and how can you build
21:39
your own audience by creating
21:42
this attention flywheel and I divided
21:44
them in three simple parts. So
21:46
you're using social media to attract
21:48
the audience and now we let's
21:50
say with the short videos and
21:52
let's say with the short content,
21:54
you are attracting the audience on
21:57
your own profile on your own
21:59
let's say post and you're
22:01
engaging with them. And then you
22:03
are maintaining with the newsletter, with
22:05
the podcast, with the episodic content.
22:08
And after that, you're moving to where
22:11
you are converting these audiences by giving
22:13
them the product and the service. And
22:16
yes, you can attract attention with
22:18
social media. So I
22:20
have my friend Joseph Hill and
22:23
he created like a slide deck
22:25
where he gather all the ultimate,
22:27
let's say LinkedIn ad library. And
22:30
he created like a Google slide where
22:32
you didn't have to download the e-book.
22:34
You just had to ask him, hey,
22:36
give me this Google slide. And he
22:39
just send it over. And
22:41
I found out that he
22:43
started, let's say like a
22:45
template in how he's creating
22:47
this type of content and
22:50
attracting his audience's attention. And
22:52
you can see that he's having this
22:55
introduction where he's saying that, hey, I
22:57
spent like 100 hours on screenshotting the
22:59
best B2B ads on Google or maybe
23:01
on LinkedIn. And then he's
23:03
showing you like, what can you get in
23:06
this slide? And after that, he's moving to how
23:08
can you get it, the conclusion and the visuals.
23:11
And I'm moving back because now I can
23:13
see that he's having like 3.5K comments in
23:15
one post
23:18
on LinkedIn. And that brings him
23:20
the kind of attention he needed
23:23
to now launch his own B2B
23:25
ad company. It's time for a
23:27
quick break, but we'll be right back. Okay,
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25:12
The. Second example it's a team
25:14
Davidson and team Davidson He's using
25:17
the short videos publishing all link
25:19
dean and creating let's say of
25:21
movement around talking about be to
25:24
be problems Be to be marketing
25:26
idea be to be marketing is
25:28
to struggles by cutting fruits and
25:31
just like making it a little
25:33
bit funny but also interesting and
25:35
engaging enough for see him and
25:38
his audience out that's on the
25:40
other example that way to can
25:42
get. Like a boring. Seem. To
25:44
see and a lot of people are saying
25:47
that be to be it's boring and he
25:49
said like okay let's make boring funny. how
25:52
can you maintain attention with the newsletter
25:54
and that's how you maintain attention these
25:56
days and i told you about spark
25:58
thorough and i'm getting better to
26:00
Spartoro because even I
26:02
don't want to be at the mercy
26:04
of the social media algorithms. I want
26:07
to control the type of content that
26:09
I want to consume. So I'm subscribing
26:11
to these emails. And that's
26:14
how a creator is maintaining the attention,
26:16
not just only publishing on social media
26:18
and playing the algorithm game. They are
26:21
creating a connection in the email where
26:23
they own their audience. And that's how
26:25
Spartoro is doing right now with their
26:28
email. So you won't see here like,
26:30
hey, you should buy from us right now.
26:32
It's not something like whenever they are launching
26:34
a new feature, here is our new feature
26:37
by it, we are giving you discounts. And
26:39
that's how they are also maintaining attention with
26:42
their webinars, with their office hours. And
26:44
like I told you with the whiteboard
26:46
and even with the Spark
26:49
together event. And that was very
26:51
interesting with this Spark together because
26:53
their value proposition was you can
26:55
come, you can watch the event,
26:57
but we won't record it and
26:59
we won't send the record. So
27:01
it will be a one time
27:03
event, the presentation that these speakers
27:05
will share here. They won't share
27:07
it anymore on any stages. So
27:10
it was very unique perspective from
27:12
the type of company that Spartoro
27:14
is building up right now in
27:16
their industry. And how can
27:18
you convert the attention you are
27:20
giving them the product and the
27:22
services and okay, now I love
27:24
a Spark Toro and now that
27:26
I'm following the rent and I'm
27:29
also following Amanda and I'm subscribing
27:31
to their newsletter. I now want
27:33
to try this product. And
27:35
there is a CPA, a call
27:37
to action that I love from a creator
27:39
is called Justin Welsh. And he had, I
27:41
don't know if he's having any right now,
27:44
but he had this great CPA where he
27:46
said that whenever you are ready,
27:48
you can buy from me. And
27:50
the idea on whenever you are ready,
27:53
that's because he's building up his
27:55
audience and he lets the audience
27:57
and he led the clients to
27:59
decide whenever now I'm ready. Now I want
28:01
to buy from you because you gave me so
28:03
much value. I want to give you back and
28:05
I want to buy from you. So
28:08
these are my conclusions right now. And
28:10
the first one is, I believe that right
28:12
now, life is too short to work for
28:14
a company that doesn't value employee personal brand.
28:17
And if a company doesn't
28:19
understand that when an employee and
28:22
it's building up their personal brand, they
28:24
are somehow, let's say, afraid that, hey,
28:27
maybe this employee will go away, or
28:29
maybe this employee, they are not, let's
28:31
say, grateful for working for us. But
28:34
there is an opportunity on letting
28:36
these employees build up their personal
28:38
brand. And now they can be
28:40
the voice of their company. My
28:43
second conclusion is that a powerful
28:45
vision encourage a culture of in-house
28:47
creator. And whenever I
28:49
can watch around me and I
28:52
can watch the companies like Leventher,
28:54
AI, or the ClickUp companies, they
28:56
are encouraging people to create content
28:59
and just like building up their
29:01
personal band and being the in-house
29:04
creator. And here's an example,
29:06
like, I really love how
29:08
Dave Garrett, he built up his
29:10
personal brand by creating, let's say,
29:13
this type of content with David
29:15
Kansall, who's the CEO of Drift.
29:17
And they created like podcasts, different
29:19
events, writing up. He even wrote
29:21
his book, Dave Garrett, and now
29:24
he's building his B2B marketing community.
29:26
But that was very interesting because
29:28
David saw in Dave Garrett, this,
29:30
let's say, the kind of person
29:32
that can share whatever the company
29:35
is doing and share the
29:37
company's, let's say, perspective
29:39
and vision with his audience. And
29:42
if we go back years later,
29:44
we can see that
29:46
Dave started like talking about
29:48
what Drift is doing. And
29:51
he was just like not presenting the
29:53
press releases and just like sharing the
29:55
blog posts. He had his own opinion
29:57
about the market. And that's... how
30:00
Dave started building up his personal
30:02
brand and now he's building his
30:04
B2B media company. And
30:07
the third conclusion is just like
30:09
you don't just create content and
30:11
publish there, you are cultivating in-house
30:13
creators. And that's the idea that
30:16
even Jay Akunzo discussed with his
30:18
community and lately I saw the
30:20
guys from the marketing against the
30:22
grain where they say that paid
30:25
advertising or asking more and more
30:27
money and the influencer you don't
30:29
trust anymore in them. So why
30:31
not cultivate these in-house creators in
30:33
your company like building up these
30:35
programs. So your employees that understand
30:37
the industry that understand the product
30:40
or the service can easily create
30:42
content. We only need some education,
30:44
some training and just some direction.
30:47
But I believe that when you
30:50
are investing in your own employees
30:52
and they will talk about the
30:54
company product or the company service
30:56
or the industry struggle, they can
30:58
share let's say a more trustworthy
31:00
and the bigger authority between the
31:03
company and the audience. And
31:05
your employee they are the brand MVP.
31:07
So stick to that, take care of
31:10
them and make sure that they are
31:12
happy. And when your employees are happy,
31:14
your company will get even more and
31:16
more traction because your employee will talk
31:19
about your brand and whatever your brand
31:21
is, whatever your company is doing. And
31:23
also build up your personal brand is
31:26
the byproduct of helping other
31:29
people. That's I really believe that
31:31
whenever I hear that, hey, I'm
31:33
building up my personal brand and
31:35
I'm just going on these person
31:37
profiles and I can't see
31:39
any comments on their profile. They
31:42
are not engaging in comments. They are
31:44
not going and helping people. They are
31:46
just like bragging up, but they are
31:48
saying that they are building up their
31:50
personal brand. That's not building up your
31:52
personal brand. That's it's just like feeding
31:54
your ego. What I really believe it's
31:56
building up your personal brand. It's the
31:58
byproduct of helping other people. helping others.
32:00
Like whenever you are going in comments
32:02
and helping people or going in DM
32:05
and whenever they are asking you for
32:07
something just like directly maybe and connecting
32:09
with someone or connecting with your content
32:11
that maybe for you it's something like
32:13
usual but for them it can be
32:15
like a solution for their problem. How
32:18
is what you're talking about with in-house
32:20
creators different than say the traditional brand
32:23
evangelists who are content creators who are hired
32:25
in-house who talk about certain things how do
32:27
you see the difference between those two things?
32:30
The in-house creators that's very interesting and
32:32
I'm thinking a lot about this stuff
32:34
because there are the brand
32:36
evangelists there are the in-house creators and
32:38
there's the third one there are the
32:40
brand ambassadors. So these
32:42
are let's say very different because
32:44
with the brand evangelists and the
32:46
brand ambassadors they are investing money
32:48
and they are having these kind
32:50
of schedules and they are very
32:53
intangible like you can't touch these
32:55
brand evangelists because they are having
32:57
one purpose to promote the brand
32:59
to promote the company but the
33:01
in-house creators they are having in
33:03
their DNA to create content around
33:05
the problem to create the content
33:07
around let's say the brand around
33:10
the industry and they understand the
33:12
industry better than these brand evangelists
33:15
because these in-house creators are
33:17
more directly to the audience they
33:19
are more connecting directly to their
33:21
audience. Most interesting is that you
33:23
don't need to have like hundreds of
33:25
thousands of followers on LinkedIn or maybe
33:27
on Twitter to be an in-house creator
33:29
you can start with your 200 people
33:32
that are following you
33:34
around on LinkedIn and just discuss
33:36
about how your company is helping
33:38
maybe a client or how your
33:40
company can solve a big problem
33:42
or an industrial problem
33:44
but the brand evangelists they are
33:46
going on the stage they are
33:48
writing the books it's more like
33:50
a more like a press related
33:53
strategy and what's interesting is
33:55
that I saw lately that consumers are
33:57
more and more aware that these kinds
33:59
of those people, they
34:01
have one purpose, to market them. But
34:04
the in-house creators are having another purpose to
34:06
help. And there's a big difference for me.
34:08
From a practical point of view, say, for
34:10
example, like right now, I run a company,
34:12
I have a decent sized social media following.
34:14
And say one day I wake up and
34:16
I say, ah, I don't want to run
34:18
a company more. I want to become
34:20
an in-house creator for one of these brands. Do
34:23
I then start a new profile or do
34:25
I use my existing profiles and
34:28
become an in-house creator? Because
34:30
does the content I made before make sense now
34:33
in my new role as, say,
34:35
as a creator for Spark Toro? You
34:37
can be like very transparent and I'm, let's
34:40
say, a more transparent person. And I
34:42
really believe in, hey, I'm starting this
34:44
new role. I really believe in this
34:47
new company. So from now on, I
34:49
will start discussing about these topics. So
34:51
if I can help you, just let
34:53
me know. And I saw
34:56
these days, I believe one creator and
34:58
I'm, it's just like in top of
35:00
my mind that he said
35:02
that, hey, I'm starting a new role.
35:04
It's a new company. I
35:06
know that before you knew me about that,
35:08
I was the marketing manager for this company.
35:11
But now that after a lot of this
35:13
conversation with these managers and the founder and
35:15
the CEO, I somehow believe
35:18
in their vision. So from now
35:20
on, I will start discussing about
35:22
this topic. And it's not
35:24
like a very, let's say, complicated idea. You
35:26
just start like, just like starting
35:29
like a new strategy,
35:31
like a new behavior. So if
35:33
I want to go on a diet, I will talk
35:36
with my friends. I will say like, hey, from now
35:38
on, whenever you will see me with a donut, just
35:40
tell me that stop with that donut. Because
35:42
I want to be a new person. And
35:45
it doesn't mean like before I ate those
35:47
donuts. Now I, let's say, want
35:49
to start a new life. So that's, that's how
35:51
I see it right now. I
35:53
understand. So I've been working on
35:55
content, teaching people how to run their creative
35:58
business. And if I go. of the SparkToro,
36:00
I'm gonna be talking about something very different.
36:03
But as you and I know, not all jobs
36:05
last forever. So in two years'
36:07
time after I start, they have changes in direction
36:09
or I don't want to work there anymore. What
36:12
I'm going to do with this period of like
36:14
talking about SparkToro related problems,
36:16
building community around it, helping people solve
36:18
problems, do I then go back and
36:21
delete all that content? Because
36:23
it's going to seem really strange. No,
36:25
no way. Don't delete those content because
36:28
those content are your thoughts. So
36:31
you're not just talking about the
36:33
product. You're not just talking about,
36:35
let's say, the service. You're also
36:37
talking about yourself because
36:39
that's also another benefit of having
36:41
these in-house creators because they are
36:44
more like human, let's say, related
36:46
content than having these brand ambassadors
36:48
that they need to share the
36:50
content or they need to, let's
36:53
say, write something about the product.
36:56
And whenever you are writing these
36:58
content about the product, about your
37:00
life, about your struggle, about the
37:02
industry, you're building up, let's say,
37:04
this authority and people are starting
37:06
following you. You're a great
37:08
example. And a few
37:10
years ago, you wrote a lot about, let's
37:12
say, what you've done with blind, but
37:15
then you changed it on the future.
37:17
You didn't delete your post about blind
37:19
because if you go back, you also
37:22
have the blind company, right? And
37:25
that's interesting because you just
37:27
changed it and you didn't like, Hey, I don't
37:29
feel it. I will change it. I
37:31
will delete it. You don't change the direction. And
37:34
that's the part of who you are. And people,
37:37
they want to see transparency. And
37:40
if you are, let's say, changing the
37:42
company, that's great. There
37:44
is a risk and I understand companies maybe
37:46
will say like, Hey man, there's a risk
37:48
to invest in these people that maybe they
37:51
will go and maybe they want to change
37:53
the company and maybe they will go to
37:55
another company. That's great because
37:57
now you can say like, okay, I invested
37:59
in. these companies and whenever that in-house creator
38:01
will say like, hey man, I will go
38:04
to another company. Okay,
38:06
is there any chance you can do a
38:08
shout out to our company like, hey, I
38:10
will leave this role. Here's an open space.
38:12
Whenever if you feel like, let me know.
38:15
Now, it's more likely to build up
38:17
and find the new talent around
38:20
your old, let's say, in-house
38:22
creator. Well, so here's the thing
38:24
though. As a thought
38:26
leader, as a content creator, I
38:29
often actually go in and prune content I
38:31
don't think is the right vibe or I've
38:34
grown and I don't want to talk about that anymore.
38:36
So I'd literally go back and I delete stuff all
38:38
the time. So you'd have to go
38:40
pretty far back and I'm not sure there's anything left where
38:42
I'm talking about blind. So I've
38:45
gone through because here's my thought process. If
38:47
somebody is interested in following me on social, they're going to
38:49
look at a few things and if it feels like it's
38:52
all over the place, they're not going to
38:54
follow you. This is the advice that you want to
38:56
give people. Like you can't be all over the place
38:58
because to know is like, are you a food guy?
39:00
Are you a tech person? Are you a business person?
39:02
If you're food tech and business, it's very
39:05
confusing for the audience because the
39:07
person who tunes in for the food stuff gets turned off
39:09
by the tech stuff and vice
39:11
versa. So I think there's
39:13
a natural pruning of stuff. So you're just saying you
39:16
don't have to change anything about you. Whatever
39:18
you do consistently before you become an in-house
39:20
creator, you can continue doing after. Is that
39:22
about right? Yeah. Okay. So
39:24
if you never edit and you're always transparent, don't
39:26
edit and always be transparent. If
39:28
you're more curatorial, then you can continue to be that way.
39:31
And that's not going to be a problem. Yeah,
39:33
I don't see it like A or B. It
39:35
can be also A or it can be also
39:37
B. But in the, that
39:40
may be how is more comfortable for the
39:42
creator. And if for the
39:44
creator, that's comfortable to delete these, let's
39:46
say the old content, that's fine. If
39:49
people will ask you like, hey, why did
39:51
you delete these old, let's say, posts? Because
39:53
now I want to change my life and
39:55
that's okay. But if you
39:57
want to let them right there. For
40:00
example, I was let's say
40:02
a content marketing manager for a
40:04
SaaS company, Creatopy, former Banner Snack.
40:06
So I created a lot of
40:09
content around that. I created guest
40:11
posts, I spoke at conferences. So
40:13
now I need to go back and just
40:15
like delete them. For now it's like, okay,
40:18
it's there. So if I said something that
40:20
maybe it wasn't right there or maybe it's
40:22
different mindset from what was a few years
40:24
ago, that's okay. If not,
40:27
then I won't delete it.
40:29
Okay, I'm excited. I'm a content creator and
40:31
I want to be placed inside of a
40:33
company because this sounds great. Sounds like a
40:35
dream job. How much
40:37
money can I make doing this? Like what is the salary
40:39
for someone to do this as an in-house creator? That's
40:42
really depending on how can you let's say
40:44
talk with your manager and how
40:46
much money and how much results can you bring
40:48
on the table? So I believe
40:50
that you can maybe get maybe 25, 35,
40:52
even 50% on your salary right now with
40:57
this strategy. Because if you are showing
40:59
the marketing perspective, the business perspective and
41:01
also maybe you can just like let's
41:04
say track the measurement of them. This
41:06
even can help them. Let's say save
41:08
money on hey, don't
41:10
invest in that press release. Invest
41:12
those money in my content. Let's see how
41:15
it will go. You're seeing 23% increase on
41:17
the amount of money you're making, right? Increase,
41:19
increase. Yeah, so ballpark figure though, what kind
41:21
of numbers are you hearing between this number
41:23
and that number in US currency? What are
41:25
you thinking? Let's say 3000, 4000 per month.
41:30
But that's only by just doing your
41:32
job and in between you can create
41:34
content and connect with your audience. So
41:36
it's just like having a hobby on
41:38
creating these type of content on your own
41:41
platform. And you can make your manager happy.
41:43
So now let's say that I'm a brand
41:45
and I'm watching this video. I'm
41:48
very excited. I'm like, oh my gosh, what Robert's saying
41:50
is making total sense to me. I
41:52
need to bring somebody in. What do
41:54
I need to be prepared to find the right
41:56
person? Like who, what are the top
41:58
three traits you look for in? considering
42:00
someone to be an in-house creator for your
42:02
brand? So first of all, they
42:04
need to be passionate about the product, the
42:07
brand, the service. The
42:09
second of all, you need to go
42:11
out on their social media, let's say,
42:13
and if they are starting, let's say,
42:15
creating the type of content and maybe
42:17
sharing your company's ideas, you can go
42:19
from there. And the third one, you
42:21
can go and talk, discuss with them,
42:23
hey, you have a voice, you
42:25
have an idea, you know the industry. What if
42:28
we are training you to create the type
42:30
of content that will help you engage with
42:32
a bigger audience, and maybe we can just
42:34
do like a webinar with you because you
42:37
understand the industry. You don't need
42:39
to be a marketer, you don't need to be a social
42:41
media manager, you can be or a customer. You
42:43
can be, let's say, a software engineer.
42:45
You can be, let's say, a designer
42:48
and just discuss about the UI and
42:50
the UI behind your stats and do
42:52
a webinar. So if
42:54
you can bring like 100 designers on
42:56
that webinar, there's maybe your
42:58
next hire, or
43:01
maybe your next colleagues that want to work with
43:03
you. Okay. So
43:06
underneath that is they probably have
43:08
to be somewhat sociable, at
43:10
least on social media. They have
43:12
to be a good communicator and they
43:15
probably have to like talking to people
43:17
and they love the idea of writing and creating
43:19
content. Is that about right? Yeah. Well,
43:22
this is a real interesting take
43:24
on this idea of personal branding
43:26
mixed with corporate branding and a
43:28
novel solution and something I had
43:30
not heard before. Hey
43:32
Robert, if people are interested in
43:34
building in-house creator programs, how
43:37
do they get in touch with you?
43:39
They can follow me on LinkedIn and
43:41
they can write Matt Robert at robertkatai.com
43:43
or they can go on my newsletter
43:45
and subscribe to my newsletter, theb2bcreator.com. Thanks
43:48
very much for sharing that with me,
43:50
Robert. Thank you very much for inviting
43:52
me. for
44:00
joining us. If you haven't
44:02
already, subscribe to our show on your
44:04
favorite podcasting app and get new insightful
44:06
episodes from us every week. The
44:09
Future Podcast is hosted by Chris Do and
44:11
produced and edited by Rich Cardona Media.
44:14
Thank you to Adam Sanborn for your intro music.
44:18
If you enjoyed this episode then do
44:20
us a favor by reviewing and rating
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products, and a bunch of helpful resources
44:38
about design and the creative business. Thanks
44:41
again for listening and we'll see you next time.
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