Future of Customer Engagement and Experience
The Future of Commerce Podcast
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Future of Customer Engagement and Experience
The Future of Commerce PodcastEpisodes
Future of Customer Engagement and Experience
The Future of Commerce Podcast
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Episodes of The Future of Commerce Podcast
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With all the economic headwinds, CPGs are facing a double crisis – costs are up, demand is down in many markets, and consumers are hunkering down for a recession. Meanwhile, the supply chain is still in disarray after COVID, and geopolitical tr
FOLLOW & CHAT:FCEE + Cali GreenConnect with BevyEPISODE REFERENCES:Ageism and gender in the workplace: The myth of the late bloomerTED Talk - Bevy Smith: How to discover your authentic self -- at any agesub·ver·sive:Written, produced, and co-e
Sub·ver·sive with Cali Green: "Difficult" Women: A Revolution Rises episode features Chinisha Scott, "The Daily Show" Segment Director, Emmy nominated filmmaker, and co-chair of the Writers Guild East's Women of Color Caucus. We discuss the ide
FOLLOW & CHAT:FCEE + Cali GreenWin RosenfeldMonkeypaw ProductionsSub·ver·sive with Cali Green: EP 2, features Win Rosenfeld, President of Monkeypaw Productions—Get Out (2017), BlacKkKlansman (2018), Us (2019), Nope (2022). Monkeypaw stands as
sub·ver·sive with Cali Green: EP 1Guest Brenda Castañeda shares her journey with starting a new career and moving to another country. Plus, advice on knowing yourself well enough to best decide when it's time to move or stand still.FOLLOW & CHA
Welcome to sub·ver·sive with Cali Green, a podcast dedicated to disrupting the status quo within systems surrounding POWER, MONEY, and CULTURE. FOLLOW & CHAT:FCEE + Cali Green LINKS:1619 Project, New York TimesJane Elliott 'Birth Dearth' Inter
Host:Jen Bailin, Chief Revenue Officer, SAPGuest:Joanna Milliken, CEO at Emarsys, an SAP companyRather than taking down physical stores, huge investments in e-commerce over the past two years have empowered customers to pursue their perfect sho
Host:Jen Bailin, Chief Revenue Officer, SAPGuest:Colleen Fahey Rush, Executive Vice President, Chief Research Officer, ParamountIntroducing the Be Remarkable PodcastOne of the best parts of my role as Chief Revenue Officer is spending time ever
GuestTracey Wallace - Director of Content Strategy, KlaviyoLinks to Learn MoreRead Tracey's article "Brands with the best customer service 2022"Read "Customer service trends 2022: Service becomes savior"Follow Tracey on LinkedInLearn more about
GuestsNicole Asling - VP of Vertical Partners, WorldpayKevin Ward - Director of UK Partnerships, KlarnaLinks to Learn MoreRead "The Global Payments Report 2021"Follow Nicole on LinkedInFollow Kevin on LinkedInArticle of the Week - Cashless Soci
GuestsEsteban Kolsky - Chief Evangelist, SAP CXRaj Balasundaram - SVP Channels and Strategy, SAP EmarsysLinks to Learn MoreFurther Reading: Building Loyalty with Personalized 1:1 ExperiencesFollow Esteban on LinkedInFollow Raj on LinkedInArticl
GuestsRatul Shah - Head of Product Marketing, Customer Data Solutions, SAP CXGuy Kronenthal - SVP, GM for Customer Data Cloud, SAP CXSergey Krayniy - Head of Product, SAP CXLinks to Learn MoreWebcast - What's the Ideal Customer Data Strategy fo
Links to Learn MoreThe 2021 Holiday Shopping Season: 4 ways retailers can prepareLinkedIn Live - Christmas in July: How brands can prepare for holidaysConnect with Gabrielle on LinkedInArticle of the Week - Less is more: Omnichannel selling ti
Links to Learn MoreThe Intelligent Enterprise for Wholesale Distribution WhitepaperWebinar - The New Rules of Competition for Today's Distributor Infographic - Starting the Business Case for Sales Order AutomationConnect with Magnus on LinkedI
LinksCheckout the "Homerun machine"Online Metals CreatorsShawn Lynam on LinkedIn Greg Raece on LinkedIn Jodi Simmons on LinkedInLearn more about Online MetalsRead the Economist Report on eCommerce [email protected]@SAP_CX Pre
Taking time for tanning and sleeping. Be sure to check out the rest of our great episodes in the meantime!Presented by the-future-of-commerce.com
GuestsRatul Shah - Head of Product Marketing, Customer Data Solutions, SAP CXEsteban Kolsky - Chief Evangelist, SAP CXFatemah Khatibloo - VP and Principal Analyst, ForresterLinks to Learn MoreBlog - Third Party Cookies Are Ending: What to do?We
Links to Learn MoreCapgemini Paper: The new rules of customer serviceConnect with SarahConnect with JohnArticle of the Week - What is customer service? Definitions, types, benefits, stats Presented by the-future-of-commerce.com
Links to Learn MoreCapgemini Paper: The new rules of customer serviceConnect with SarahConnect with JohnArticle of the Week - What is customer service? Definitions, types, benefits, stats Presented by the-future-of-commerce.com
Guests include:Florian Fromberg, Global CX Insights Director – SAP Customer Experience AdvisorySandeep Chowdhury, Global GTM Head of SAP Customer Experience for TelecommunicationsStefan Mueller, Director Insurance / Financial Services - SAP Cus
Guests include:Florian Fromberg, Global CX Insights Director – SAP Customer Experience AdvisorySandeep Chowdhury, Global GTM Head of SAP Customer Experience for Telecommunications Stefan Mueller, Director Insurance / Financial Services - SAP Cu
Links to Learn MoreRead more on the benefits of Direct to ConsumerLearn more about SAP Upscale Commerce for D2CArticle of the Week - CX at SAPPHIRE NOW 2021 Presented by the-future-of-commerce.com
Links to Learn MoreRead more on the benefits of Direct to ConsumerLearn more about SAP Upscale Commerce for D2CArticle of the Week - CX at SAPPHIRE NOW 2021 Presented by the-future-of-commerce.com
Links to Learn MoreJodi's Full Article on Handshakes vs. Hands-OffLearn more about SAP CXArticle of the Week - How Guided Selling helps seal more deals Presented by the-future-of-commerce.com
Guests include:Tom McKee, Industry Principal at eLogic (SAP Advisor at time of the recording)Lawrence Matusek, CTO at eLogicLiz Duggan, VP at SMITH Links to Learn More6 Ways CPQ Can Transform Your B2B OrganizationUsing CPQ: The Complete Order
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