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The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

Released Monday, 8th March 2010
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The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

The Heretech, episode 23: Catherine Connor on PM, CRM, and Agile

Monday, 8th March 2010
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Catherine Connor and I talk about customer insights--how Agile adoption changes their significance, and how CRM systems can provide them. Plus, a review of one of the best little blogs about the best little innovations in the SaaS world. (c) 2009 Tom Grant

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The Heretech

Tom Grant is a senior analyst at Forrester Research. The Heretech podcast features interviews with people who have provocative opinions about the technology industry. Special emphasis on product management and product marketing.

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