Tiffany Lentz and Robert Greiner
The Industry of Trust
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The Industry of TrustClaimedEpisodes
Tiffany Lentz and Robert Greiner
The Industry of Trust
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Today we're back with our Think Again series with Chatper 6.In this episode, we discuss the importance of in-person connections, addressing biases and stereotypes, and fostering empathy in the context of careers, leadership, and teamwork. We sh
In this episode, we continue our book tour of Think Again by Adam Grant. We are on Chapter 5 - Dances with Foes. We discuss our personal experiences with debates, negotiations, and the importance of communication. We delve into the concept of q
Chapter four of Adam Grant's "Think Again" delves into the value of constructive conflict in the workplace. We talk about the differences of "personal conflict" and "task conflict," and we show how encouraging healthy disagreement can improve y
Today we continue our discussion of Think Again with The Joy of Being Wrong. We talk about different scenarios we have encountered in our careers where we would have been better of admitting our mistakes and adjusting to emergent situations ins
Today we continue our discussion on the ideas and insights from the world of psychology and business in Chapter 2 Think Again by Adam Grant - The Armchair Quarterback and the Imposter.The Armchair Quarterback and Imposter Syndrome are the polar
We're back today after 3 months of time off. We both took some time off over the summer and are getting back in the swing. We cover some of the experiences we've had over the past few months (client offsite, B-Corp progress, and road trips).We
“Progress is impossible without change; and those who cannot change their minds cannot change anything.” ― George Bernard ShawToday we start with Chapter 1 in our Think Again series. A Preacher, a Prosecutor, a Politician, and a Scientist walk
Today we're thrilled to kickoff a new series on the book Think Again by Adam Grant.This book is about the value of relearning - and rethinking. It’s about adopting the kind of mental flexibility to adapt to the complexities of the world around
Today we talk about The Great Resignation and how we, as leaders, can hopefully mitigate this macro-event. Organizations today that do a better job of keeping their people - even if they are experiencing lifetime high attrition - will have a hu
Today we dig into the over-use of the term Trust. It seems like organizations are trying to capitalize on the term through targeting a group of people in marketing messaging without going through the actions and behaviors to back it up.Organiza
In 2019, business was moving forward at a rapid pace while we all were collectively working on-site, in the office, five days per week. Just like the decades before.In 2020, within the span of around 5 days we all were working 100% remote and h
Today we wrap-up our discussion on the Minimally Viable Crisis Leadership Model with the Learn dimension. We talk about making the most of going through a crisis by galvanizing the hard-won skills, wisdom, and experience built from navigating a
Today we continue our discussion on the Minimally Viable Crisis Leadership Model with the Forgive dimension.We have a terrible habit as humans to forgive ourselves quickly when we make mistakes - by knowing and assuming our own positive intent
Today we continue our discussion on the Minimally Viable Crisis Leadership Model with the Communicate dimension.In good times, we rarely communicate as effectively or regularly or with the right people as we should. Just like the rule-of-thumb
Today, we continue our discussion on the MInimally Viable Crisis Leadership Model. A leadership framework for effectively navigating crises.In a crisis, time kills. You must make decisions faster than you feel comfortable - and most of the time
Have you ever experienced feedback so on-point that it completely changes the way you operate in your professional life? As we grow in our careers, the ability to get timely and regular feedback diminishes exponentially.Today, we discuss some o
In today's episode, Tiffany and Robert discuss a new book in the positive psychology space Transcend: The New Science of Self-Actualization by Scott Barry Kaufman. We discuss the newly imagined Sailboat metaphor as a way to think about personal
Today we start a series on leading in a crisis by covering the Minimally Viable Crisis Leadership Model. When times are good, we can get lulled into a false sense of security or competence in our personal and professional lives. Then, one day,
Today, Tiffany and Robert discuss the benefit of defining Rules of Engagement for your team as a way to clearly set meta-expectations for the group and facilitate the building of trust over the long term. Tiffany gives a real life example of an
How do we, as leaders, build trust when there isn't enough time?Today we discus how leaders can build trust rapidly on a team. We start with the classic Five Dysfunctions of a Team framework and double-click on each area how we can use it to ef
2021 is 15% over already. It seems like we are still talking about how bad 2020 was, and - in the blink of an eye - our runway for achieving our best work in 2021 is 15% gone.In today's episode, we check in on our 2021 goals, talk about what di
Today Tiffany and Robert discuss the future of Leadership and Organizational development in light of the events of the last few years.In a recent Forbes article by Dede Henley, she talks about the emergent nature of leadership in 2021 and beyon
Today, we finish up our series on The Seven Deadly Leadership Sins with, Pride. Organizational Pride is especially tricky to deal with as leaders, at scale, because it encompasses other Deadly Leadership Sins. However, the good news is that if
In today's episode, Tiffany and Robert continue the discussion on another Deadly Leadership Sin: Envy. Envy within an organization can take a dangerous internal or external focus. Internally, we shift the focus on measuring effort at the expens
In today's episode, Tiffany and Robert discuss our next Deadly Leadership Sin: Wrath. In organizations, Wrath can take many forms mostly centered around "radio silence" - simply a refusal to address or deal with problems within the ecosystem.As
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