Ivan Schwartz, director of consultant relations for audio-solutions provider AtlasIED, talks with host Robin Trimingham about diagnosing and resolving the different types of audio-quality issues found within a hotel’s public spaces and more.

He explains the difference between acoustic building materials and audio equipment and opportunities to leverage new technology. He also offers examples regarding how background music can be used to set the mood in a variety of different areas that can enhance the overall guest experience.