Episode Transcript
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0:00
Welcome back Insurance Ultimate
0:02
Warriors . How
0:04
do you like that ? That'll throwback . Craig , You're
0:08
tuned into the Insurance Dudes podcast
0:10
. You listened to the last one . You know that
0:12
this is the best insurance podcast
0:15
out there All right , I didn't
0:17
know that . Yeah , and this is the only
0:19
place where sales mastery
0:22
meets psychological
0:25
wizardry . What
0:27
do you think of that ?
0:28
Yeah , insurance
0:30
dudes are on a mission to escape
0:33
being handcuffed by our agencies
0:35
.
0:35
How ? By uncovering the secrets
0:38
to creating a predictable , consistent
0:40
and profitable agency sales
0:42
machine . I am Craig Pretziger
0:45
, I am Jason Feltman . We
0:47
are agents , we
0:50
are insurance students . I'm your host , jason
0:52
Feltman , the deal whisperer , as
0:55
they call me .
0:56
And I'm your co-host , craig the sales
0:58
sage Pretziger . Today we're diving
1:00
deep into the . I had to say it with
1:02
my news anchor voice . Today
1:10
we're diving deep into the . I had to say it with my news anchor voice . Today we're diving deep into the
1:12
fascinating world of sales psychology and exploring the subtle techniques that can help you create unbreakable
1:14
connections with your prospects and tell you what it's
1:16
going to skyrocket your insurance sales .
1:18
That's right , Mr Craig . But before
1:21
we get into that nitty gritty , let
1:23
me ask you a question . Right
1:28
, that's how we do the yeah yeah
1:31
. Have you ever been in
1:34
a sales conversation where it
1:36
feels like you and the prospect
1:38
are just not on the same page
1:40
? Let like like
1:42
you're speaking a different language
1:44
.
1:45
Perhaps you mean like when we were reading Amy's
1:47
article . Absolutely
1:49
. It's like you're trying to sell them
1:51
on the benefits of the gourmet meal , but
1:53
they're only interested in the price of a fast food burger
1:56
.
1:56
Oh , exactly , and that's
1:58
where the power of psychological
2:01
techniques comes in . By
2:03
understanding how your prospect thinks
2:06
, feels and communicates , you can
2:08
create the level of rapport and
2:10
trust that's deeper
2:12
than any sales script
2:14
.
2:16
That's right , mr Jason . We're going to overlap
2:18
with a couple of the pieces from last week because they were
2:20
so , so powerful and
2:23
they're so persuasive in
2:26
these situations and those
2:28
words I'm saying just don't make any sense . But
2:30
that's all right . Let's look at the first one
2:32
. It's matching and mirroring . Remember this one
2:35
I do . Okay . So this is where
2:37
you subtly adjust your body language . We're
2:39
saying it over and over because it's that important
2:41
. The tone of your language , even your breathing
2:44
and when we're talking on the phone . These
2:46
things still matter . It's
2:49
going to create that instant connection and
2:51
it's on a subconscious level .
2:53
Yeah , it's like having , it's
2:55
like a secret handshake that bypasses
2:58
the logical mind and taps straight
3:00
into the emotional brain Because , remember
3:03
, emotion sells . And , speaking
3:05
of language , another game-changing
3:07
technique is a reframing
3:09
.
3:10
That's right , and we brought this up before because
3:12
it's that important . They're always important , right
3:14
, but you're going to implement
3:17
what we practice , if that's what we're doing . So
3:19
reframing is the art of turning
3:21
a perceived negative into a positive . For example
3:24
, they say it's too expensive
3:26
. You might reframe it by saying you're
3:28
right , it does have a higher price
3:30
, but that's because it provides the most
3:32
comprehensive coverage in the market and it ensures
3:34
that you and your family are going to be fully protected
3:37
.
3:37
Boom Suddenly . The
3:40
price isn't a drawback , it's a sign
3:42
of value and peace of mind . And
3:44
that brings us to another potent
3:46
technique , and that's anchoring
3:48
.
3:49
Anchoring which we didn't bring up and we needed
3:52
to bring up , right . So
3:54
it's all about creating positive associations
3:56
. So if you're consistently using
3:58
a particular phrase like financial security
4:01
in the context of your conversation
4:03
, or eventually , eventually , this prospect
4:05
is going to start , associate those good feelings
4:07
with your offer yep , it's
4:10
.
4:10
It's also a nlp technique
4:12
right very
4:14
neuro linguistic
4:17
processing . Well
4:21
, anyways , it's like the
4:23
sales version of Pavlov's
4:25
dog . Ring the bell of
4:27
financial security enough times and
4:29
your prospects will be salivating
4:32
.
4:34
Mr Jason , that is one way to put it
4:36
and I like it . But what
4:38
about those times when a prospect's words say one
4:40
thing and their body language says another
4:43
?
4:47
say one thing and their body language says another . That's where sensory acuity comes in . By paying
4:49
close attention to your prospect's nonverbal
4:51
cues , you can pick
4:53
up on subtle signs of resistance
4:56
or engagement and
4:58
adjust your approach
5:00
accordingly .
5:02
So it's kind of like having a secret decoder
5:04
ring for human behavior . If you
5:06
see your prospect crossing their arms leaning
5:09
away , that's a sign to change your
5:11
tactics .
5:13
A hundred percent . Absolutely , mr
5:15
Craig , and one of the most effective ways
5:17
to shift a prospect's state is
5:20
through future pacing . What
5:24
is future pacing ? Well , that's
5:26
what I'm going to tell you , and why am I going
5:28
to tell you ? Because you just asked me . This
5:34
is where you vividly describe the positive outcomes they'll be experiencing
5:36
by working with you and your team .
5:39
You know , one of the things in life
5:41
that brings me great joy is when you say vividly
5:43
, mr Jason , Well
5:45
, I'm glad I said it .
5:46
then Do you want to know why ?
5:48
Well , now I do . It's
5:50
like you're painting a picture of their
5:52
ideal future . When you're using the word vividly
5:55
, you're inviting them to step
5:57
into it . For example , you might say
5:59
imagine waking up every
6:01
day with the peace of mind that comes from knowing your
6:03
family is protected , no matter what .
6:13
That's what our policy can provide for you . And as they imagine that future the future with
6:15
Mr Craig they start to associate those
6:17
positive feelings with you
6:19
and your offering . This is true stuff
6:21
. It's a powerful way to
6:23
create desire and urgency without
6:26
being pushy . Nobody
6:28
likes the pushy person .
6:30
No , that's the beauty of these psychological techniques
6:32
, Mr Jason . They allow you to influence
6:35
and to persuade in a way that feels natural
6:38
and authentic , both to you and
6:40
to the prospect .
6:42
Absamundo . And the best
6:44
part is , anyone can learn
6:46
and apply these techniques . Anyone
6:49
, yes , it just takes practice and
6:51
a willingness to step outside
6:53
of your comfort zone .
6:54
A hundred percent . But for our listeners
6:56
, who are ready to take their sales skills to the next
6:59
level , level , level , level
7:02
. Way to wreck
7:04
the call to action , we've got a special
7:06
tree .
7:07
Ooh , that is right , Mr Craig . For a limited
7:10
time limited we're
7:12
offering our exclusive sales psychology
7:15
mastery course at a massive
7:17
discount . The
7:19
con this comprehensive program
7:21
dives deep into the techniques
7:24
we've discussed today , as well as
7:26
many others , and shows you exactly how
7:28
to apply them in your insurance sales
7:30
conversations .
7:32
Now I think you've oversold it a little bit , mr
7:34
Jason . It's not really a course , it's
7:36
more like a handout
7:39
with 10 things on it . It's really good
7:41
, though it could be more or less turned into a course and guess what
7:43
we're going to throw it . It's really good , though it could be more or less turned into
7:45
a course and guess what we're
7:47
going to throw it . You get it for free . Ooh
7:50
, I love it ?
7:52
Yeah , do you ? I love it . And this
7:54
isn't just a bunch of theory and
7:56
fluff . Who
7:58
likes fluff ? This course is packed
8:00
with practical real world examples
8:02
and exercises that will transform
8:05
the way you sell insurance . We
8:08
guarantee it .
8:09
Yeah , so what you can do , we're
8:11
going to throw the link down in the show
8:13
notes . You can just click on it and you're going
8:15
to download the cheat sheet for the 10 psychological
8:17
triggers for insurance sales
8:20
and it is solid . You
8:22
can use all of them . Really good for your
8:24
daily meetings .
8:26
That's right , that's right , that's right
8:28
. This handy guide summarizes
8:30
the key techniques we've covered today
8:32
and gives you even more
8:34
examples of how to use
8:37
them in your sales conversations
8:39
.
8:40
Yep . So that's
8:43
all for today . Remember , mastering the psychology
8:45
of sales is the key to building deeper
8:47
relationships , closing more deals and
8:49
creating a thriving insurance
8:51
agency .
8:52
So get out there , teach your team this and
8:54
you guys start practicing these techniques
8:57
, and if you need any help along the way , you
8:59
know where to find us . But
9:01
until next time , this
9:03
is Jason and Craig signing
9:06
off . Keep selling , keep smiling
9:08
and keep unlocking the
9:10
power of your mind .
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