In this episode, recorded on-site at Insurance Innovators Fraud & Claims, we’ll be hearing from three claims leaders on how insurers can brace for claims inflation in 2023 and beyond. Listen to our podcast below to hear insights from Ian Thomps

Putting customer needs first: the FCA’s new Consumer Duty

Aug 3rd, 2023 18m 16s

In this episode of the Insurance Innovators Podcast, we’ll be hearing from James Edmonds (Director, Investor in Customers) on how insurers should respond to the FCA’s new Consumer Duty framework. Listen below to hear insights on:The four Consum

Facing disruption head on: succeeding in the age of innovation | USA series

Jun 27th, 2023 14m 29s

Listen to this week’s episode, recorded on-site at Insurance Innovators: USA, to hear insights from Andreas and Sudheendra on:How insurers can continue to innovate as financial pressures increaseThe priorities that must be kept in mind when def

Insuring the green transition | Nordics series

Jun 15th, 2023 17m 7s

In this episode, recorded on-site at Insurance Innovators Nordics we’ll be hearing from two insurance professionals on how insurers are responding to the green transition. Listen to our podcast below to hear insights from Mats Dahlquist (CEO, T

AI, empathy & the human touch | Fraud & claims series

Jun 13th, 2023 11m 21s

From the rise of straight-through processing to the rise of ChatGPT, it is clear that AI has the potential to revolutionise the insurance value chain, from underwriting to claims. That being said, some are concerned that the increased of AI wil

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