In this episode, Kenny Hendricks interviews Teresa Crane, agency owner at Crane Group Insurance, about how they use Ascend in their independent insurance agency. They discuss the history of the agency, their specialization in commercial lines, and the challenges they faced with agency billing before implementing Ascend. Teresa highlights the time-saving benefits of Ascend, such as automated billing and notifications, as well as the value of the relationships they have built with the Ascend team.

Takeaways

• Ascend has helped Crane Group Insurance streamline their agency billing processes and save time.
• Automated billing and notifications have made it easier for the agency to ensure timely payments from clients.
• The value of Ascend extends beyond the software itself, as Crane Group Insurance has built strong relationships with the Ascend team.
• Ascend's continuous product enhancements and responsiveness to agency needs have been appreciated by Crane Group Insurance.

Learn more about Crane Group Insurance:
https://www.cranegroupinc.com/
https://www.facebook.com/CraneGroupIncorporated/
https://www.linkedin.com/company/crane-group-inc/

To get in touch with today's guests, reach out below:

• Teresa Crane (click here)
• Kailyn Despotakis (click here)

More information about  Ascend:
https://www.useascend.com/
https://www.linkedin.com/company/useascend/
https://twitter.com/useascend

________________________________________________________________________

If you’re looking to reach out to HawkSoft, please email [email protected].

For more information on HawkSoft, visit:
https://www.hawksoft.com/
https://www.facebook.com/hawksoft
https://twitter.com/hawksoft
https://instagram.com/hawkSoft

Intro/Outro music by Denys Kyshchuk from Pixabay