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The Episode You Need to Get Unstuck:  The Only 4 Words You Need

The Episode You Need to Get Unstuck: The Only 4 Words You Need

Released Tuesday, 22nd November 2022
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The Episode You Need to Get Unstuck:  The Only 4 Words You Need

The Episode You Need to Get Unstuck: The Only 4 Words You Need

The Episode You Need to Get Unstuck:  The Only 4 Words You Need

The Episode You Need to Get Unstuck: The Only 4 Words You Need

Tuesday, 22nd November 2022
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Episode Transcript

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0:13

Welcome back to the Jasmine Star Show,

0:16

a show about business, pursuing life on your own terms,

0:19

and getting creative as you pursue what your purpose is.

0:23

My name is Jasmine Star and I am your host.

0:26

And every week I have the opportunity to connect with you.

0:30

So thank you for being here. A couple weeks ago,

0:33

we walked to the campus and imagine a collegiate experience.

0:38

There are people playing sports in the background and sounds of

0:42

people running and biking past you and sounds of laughter and

0:45

crunching, leaves and wads of people being thrown up and discarded

0:49

in nearby trash cans. And every step that my daughter took with her tiny feet,

0:53

you would hear a leaf crunch underneath it.

0:57

And we were wearing matching sweaters and we had the university

1:00

logo and blazed on our chest. And yeah,

1:02

it's a little weird that I like to dress like my daughter, and you wanna know what?

1:06

I love it. I had her tiny hand in mine and I pointed to

1:10

the bell tower and I pointed to the fountains and I

1:13

pointed to the business school where I would be taking classes.

1:16

I was accepted to Stanford University's Latino Business Action Network.

1:20

And this is a whole program that focuses on scaling for

1:25

entrepreneurship. And so I took my daughter to walk the campus

1:28

with me. And this is probably a time where I admit that when

1:32

I applied to the three month program, I wasn't sure I could actually manage all the additional work

1:38

they had said it would be in about an extra 10

1:41

to 12 hours of classwork per week.

1:45

And when I heard that number, I have to tell you all,

1:48

I was like, I'm barely making it now.

1:51

You know, being a wife, a business partner,

1:55

a mother being a ceo, trying to have a semblance of a social life,

2:01

all of it, all of it has been a lot for me.

2:05

And so when somebody says to find another 10 to 12

2:09

hours a week, I'm like, that's impossible.

2:12

Except the fact that every time in my life I've looked

2:15

at something and I really wanted it.

2:17

I found a way to make it work.

2:20

I think we all do, but I felt,

2:23

could I do this perhaps?

2:25

But it wasn't just about me, it was with my husband and it,

2:28

it was about my daughter and my husband and business partner,

2:31

jd. He said, Jasmine, pursue this opportunity.

2:35

You have been accepted and I don't want you doing this

2:39

opportunity just for business education.

2:43

He looked at me and he said, I want you to show Luna what's possible.

2:48

So during kickoff weekend,

2:50

it's September and 85 Latino business owners are gathered,

2:54

and we're gonna study and we're gonna learn from Stanford professors,

2:57

and then we'll get paired with a mentor.

2:59

And then we do these weekly classes and we read a

3:01

bunch of books and have a lot of homework. And lo and behold,

3:05

here's a crazy thing, the day before the in-person event happens,

3:10

so this is back in September, I get an email and it making an introduction to a

3:14

gentleman by the name of David, and they give a brief bio of David and they said,

3:18

David is your mentor and you should email him before the

3:22

event and set up the cadence in which he won't be

3:25

mentoring you. So our mentor sessions happen once a week for an hour.

3:28

And so we email and he said, Jasmine, I'm from the Bay Area.

3:32

I'm actually gonna be at Stanford for kickoff weekend.

3:35

And I was like, I would love to meet you there.

3:38

And that's what we had decided. Now, if you know anything about the Stanford campus,

3:41

I didn't know anything until I arrived.

3:44

It is massive. And the business school is equally as impressive.

3:49

And so the day before when Luna and I were walking

3:52

to campus, we went to the business campus, but I actually didn't figure out where exactly on the business

3:58

campus grounds the classes were gonna take place.

4:01

I just thought, oh, I'll figure it out.

4:03

Except for the fact that we're driving into Stanford campus now

4:07

we're driving into the campus properly, right? So it's lined with these beautiful,

4:12

beautiful old trees and palm trees and a large,

4:16

large terracotta like arc to triumph.

4:19

And it has a big welcome to Stanford sign.

4:21

And my daughter's sitting in the backseat of our rental car

4:24

and she insisted that we listen to Moana.

4:27

Now, there's a song in Moana if you know Moana and

4:31

Moana has the courage to go face the ocean and pursue

4:36

Maui, and it's such an empowering song.

4:38

So talk to me why we are listening to that Moana

4:41

song as we're driving into the Stanford campus.

4:44

And I'm like, wow, the timing of this is really incredible.

4:47

My daughter is singing in the back and my husband is

4:49

holding my hand, and he looks at me and he says, you're gonna do great.

4:53

So we drive through campus, he drops me off in front of the business school,

4:58

and it's a weekend and it's empty.

5:02

So there I am walking and I don't know where to

5:05

go. So I kind of meander for like five minutes.

5:07

And then across the way I see a gentleman ascend from

5:12

a parking structure, and I look at him from a distance and I'm like,

5:16

is that David? So I walk closer to this gentleman and he has a

5:21

quizzical look on his face, and he looks at me almost as if saying,

5:24

are you Jasmine? So I wave and like worst case scenario,

5:29

it's a stranger. And I'm like, hi, I'm Jasmine.

5:32

And he said, what a coincidence of all the people to meet at this

5:36

particular time on this empty campus at this moment.

5:39

It's you. So there I met my mentor,

5:43

I was completely alone. And there we were on this big campus and we spent

5:47

five minutes walking and talking and getting to know each other.

5:51

Now he's a former IBM intrapreneur.

5:54

So I love this term intrapreneur because David has the mind,

5:59

the passion, the hutzpah to be an entrepreneur out on his own,

6:03

doing his own thing, running his own business. But what he decided to do was to apply his entrepreneurial

6:08

skills at ibm. So when you're an entrepreneur,

6:12

that means that you're an entrepreneur on the inside of another

6:15

organization. Now, as a ceo, I love entrepreneurs.

6:18

Entrepreneurs are the kind of people that could absolutely run and

6:22

have their own business and be successful, but what they wanna do is get their big vision and

6:28

put it inside of somebody else's bigger vision.

6:31

Like as a ceo, you need to have such a big vision that highly qualified

6:35

candidates can fit themselves in there and say,

6:38

I could be out on my own, but I would prefer to do it with a team.

6:42

Okay, so he worked at IBM for like 20 years and

6:46

he developed revenue streams worth hundreds of millions of dollars.

6:49

Like he's the kind of guy that took a flailing department,

6:54

spent some time asking questions on how to turn it around.

6:58

He knew that when he got into this position,

7:01

massive leadership role, he knew that the department was going to get cut if

7:05

he didn't make massive changes. And he had nine to 12 months to make the first

7:10

massive change to prove that the concept in it and of

7:13

itself would work. So yeah, I mean this guy,

7:17

he knows his stuff. So I had a mentor session with him.

7:21

So we met, we went through the weekend, and I should probably not skip over that part.

7:25

L a Latino Action Business Network has been transformative.

7:29

It has opened my eyes to seeing business in a new

7:33

way. I feel wildly supported.

7:35

And this program is worth tens of thousands of dollars,

7:39

and it's subsidized by other organizations who really wanna see Latino

7:43

business owners succeed. So the out of pocket cost that I paid to attend

7:47

this program was $2,000, but it's well over worth $20,000.

7:52

It's a three month program. You're paired with a mentor, you get all of your educational resources included,

7:57

you get weekly webinars. I mean, there's so many things that are included and involved.

8:02

And the reason why Stanford made this big initiative was because

8:06

the amount of new businesses done by small business owners comprise

8:10

44% of the small business market.

8:14

44% of new businesses in the United States are starting off

8:18

by Latinos, and yet they have the hardest time succeeding,

8:22

or they, I should say, we have the hardest time succeeding in the business space.

8:28

So Stanford saw this as an opportunity to really push the

8:31

American economy forward by the largest demographic of people who are

8:36

starting businesses and teaching them how to think bigger.

8:39

Okay, so during one of our weekly mentor sessions,

8:44

kind of just led out a deep sigh. I was like,

8:49

and it was the si, like the size of a trash bag.

8:53

No, I should actually, it was the sigh,

8:56

the size of a trash bag with cinder blocks inside of

8:59

it. And so David looked across the screen and he said,

9:04

care to talk about it. And I was just like,

9:07

yeah, I really would. I would love to talk about it.

9:11

I explained it. There's this dichotomy between loving what I do and I love

9:16

the business I created. And then on the opposite side of his very wide spectrum

9:21

is the deep desire for more.

9:24

I can't shake this thing that there's more,

9:29

more what he asked. And I responded just more.

9:33

There's more desire, grit, growth.

9:36

It's like deep inside of me and I'm trying to figure

9:39

out how to get it out into the world.

9:42

This faceless, nameless, this idea,

9:45

this energy, this percolation that I know in my gut is more.

9:50

And I told him it feels like I'm ready to sprint,

9:53

but I'm not quite sure if it's the right direction.

9:57

In fact, I'm not quite sure it's the right thing.

10:00

And he looked across from me and he said,

10:03

four words, get creative,

10:07

stay curious. And then he went on to explain that I should stop

10:11

asking questions for answers and start asking questions for insights.

10:17

He says, oftentimes business owners, you're looking for an answer.

10:21

So you ask a question in a way that gets an

10:24

answer. He's like, I want you to ask questions for insights.

10:29

He said, you need a deep understanding, not of what you wanna create,

10:34

but the value for somebody else.

10:39

I mean, the guy knows his stuff.

10:42

He knows that there is a difference between being a creator

10:46

and a creation and being an artist,

10:48

an artisan versus the difference of being an entrepreneur.

10:54

An entrepreneur is less about making what you want to make

10:59

and more about making something that somebody else finds valuable.

11:04

And I wanted to share this idea of value with you

11:06

as business owners. You and I we're not meant to create in a silo

11:11

like just by ourselves, for ourselves as business owners.

11:15

No, we're meant to present offers to somebody that finds them

11:19

deeply meaningful and solution driven.

11:22

And he said, Jasmine, you need to understand what the goal is.

11:27

He says, you must always start any new venture,

11:30

any new business, any pivot, any reset.

11:32

He's like, you must start with the goal.

11:36

What is your goal? And what does a customer find valuable that I was really

11:44

interesting and then I responded,

11:47

that's great, but if I don't actually know what that thing is quite

11:51

yet, what my goal, like how do I define the goal?

11:57

And he says, I'm gonna share three things with you,

12:00

just three. And so I'm gonna share them with you because David's really

12:04

smart. And if you're at a spot where you're deeply satisfied

12:08

with your business, or maybe you're not,

12:12

if you're at a spot in your life where you feel

12:15

like you're called for more or maybe not,

12:20

if you feel like you want to think or dwell about

12:23

possibilities of the future, or maybe not if one or all three of these apply

12:30

to you, I'm gonna share these three questions because it open a pathways

12:34

for me to distinctly question and assess how to create value

12:39

for somebody else in relation to a goal,

12:42

even if I don't know what the goal is. So question number one,

12:45

who do you want to help? He says,

12:48

get very clear. And it's crazy because y'all know like if you've listened to

12:53

this podcast before, that is the first question I tell anybody I consult with.

12:58

This is the first question. When you are a part of social curator,

13:01

we always ask first and foremost, well, who's your ideal client?

13:05

That is the same way that David had asked me,

13:07

who do you wanna help? If you don't know who you wanna help,

13:11

if you don't know who you're creating value for,

13:14

if you don't know what they want,

13:16

if you don't know what pressure point you're relieving from them,

13:19

here's a really hard time being in business.

13:21

So he repeated back the number one question,

13:24

I know we must always ask question number two,

13:29

ask, what is the experience I have?

13:33

Now? This is where he said, you must be honest. Like what is it that people see or experience as your

13:39

expertise? And so he waited for me to outline what do

13:43

I think people see as my expertise?

13:46

And then he said, the larger the magnitude of your expertise,

13:49

the more opportunities to create value.

13:52

And he said, Jasmine, you and I have been speaking for a few weeks

13:56

and you have around 15 years of entrepreneurial experience.

14:01

He's like, of all of that experience, he's like,

14:03

you just listed a few things and there's a common thread.

14:06

He's like, but the larger the magnitude of things that you can do

14:10

and have created it now opens more opportunities for you to

14:14

create value because people can see you as a thing over

14:18

15 years to do the thing that they themselves might want

14:22

to do. So question number three,

14:26

or actually before I get to question number three, it's not about me.

14:29

This podcast is always about you. So the question then becomes for you to answer what expertise

14:34

do you have? And you might be saying,

14:36

well, I'm just started, or I've started a couple businesses and they never took off.

14:43

Or I'm in the messy middle of my business.

14:46

And to that, I want to add a caveat and let you know that

14:50

that is okay. In a previous podcast episode,

14:53

we interviewed R Vaden and he had said that your content

14:57

becomes your credibility. And the content that we create is for the former version

15:03

of yourself, where you were last year,

15:06

where you were two years ago, for you to create and add value to somebody.

15:13

It is okay if you are not the Oprahs of the

15:16

world, it is okay if you're not as seasoned in your

15:20

business as you would like, it is, okay if you're not making as much money as you would

15:24

like or have a small waste or drive the car or go on fancy vacations,

15:26

that is entirely okay. You can have an expertise that is just a few steps

15:32

of somebody else who wants to be exactly where you are.

15:36

Question number three, what do I have fun doing from questions number one and

15:44

two? So when do I have the most fun working with

15:49

that type of person? And when do I have the most fun exerting my expertise?

15:56

Wow. I mean, we got real psychological in this conversation and he said,

16:01

you know that it will bring positivity to the thing that

16:06

you're creating when you focus on,

16:08

Hey, I really like working with this person. I really like doing this thing that I've experienced in.

16:13

And then all of a sudden the energy that we inject

16:16

in this new idea, this new business,

16:18

this new opportunity, it becomes a byproduct of who we are and what we

16:22

create in happiness and positivity.

16:25

Our customers, our clients then feel that as well.

16:29

And so I said, okay, well, you know, can you give me an example?

16:32

And he is a consultant. He works with other business owners.

16:35

And so he's like, sure. He's like, I was talking to a person who said that they wanted

16:40

to work with a ceo and what is the role of

16:45

a CEO when talking about leadership? But the person who he was coaching wants to work with

16:49

a CEO who has a very small business who might not

16:52

even yet consider them a ceo. And so he said,

16:54

okay, well if this coach wants to help a CEO with

16:59

like a three person team and maybe they're making $200,000

17:02

a year, then our goal as this coach would be to say,

17:07

how do I get my client where they wanna go?

17:11

How can I forecast a future? Two years later,

17:14

they're making two and a half million dollars and they have

17:17

12 employees. It's like once you know what that person wants.

17:23

And then you have to ask yourself, do I,

17:26

can I build the framework? Do I know the information to get the person who's making

17:30

$200,000 a year with a three person team to two years

17:33

later getting them to 2.5 million with 12 people?

17:36

Do I know how to do that? And if the answer is then yes,

17:40

then what you must do is build a framework on how

17:43

to do that and then position yourself as an authority to

17:46

do the very thing. But you could not do that unless you knew what,

17:51

who you wanted to work with, what your expertise was,

17:56

and then embedding fun along the way.

18:00

So if you are like me at this point of loving

18:05

what you do and understanding that there's more,

18:09

I'm gonna repeat the advice that David gave me.

18:13

Get creative, stay curious,

18:16

stop asking questions for answers and start asking questions for insights.

18:21

Y'all, you and I, we both know that we need to have a deep understanding,

18:26

not just of what we wanna create but value for someone

18:31

else. I hope that after this conversation,

18:36

you will like me ask questions for insights and not for

18:40

answers. In the process of getting creative and staying curious,

18:45

I believe that we are going to uncover our unique value

18:47

proposition so we can grow our businesses in new ways.

18:53

Luna and JD and I will,

18:56

we're gonna return back to Stanford for the graduation ceremony.

18:59

It's happening in December, and my hope is to walk across the stage,

19:05

accept my certificate, and then I'm gonna have my daughter sit in my lab

19:09

and I'm gonna lean over it, and I'm gonna whisper in her ear,

19:12

baby girl, we did it.

19:16

Thank you for letting me work at night and in the

19:20

darkness of the morning. Thank you for being patient.

19:23

Thank you for singing to me, thank you for being the first thing I think of in

19:27

the morning. And the last thing I think of at night,

19:33

I believe that I had a deep desire to create more.

19:38

When I met you, my daughter shifted things for me.

19:47

I loved the business I was creating. And then I looked at my daughter and I thought to

19:51

myself, how can I become the person who she could look

19:54

to and think that there are no such thing as limitations

19:58

or possibilities. We just have to craft a unique way of pursuing the

20:02

thing that we want. And so I hope that the desire for more isn't rooted

20:08

in vanity or the sheer desire for more,

20:10

but simply as a way to show her what is possible

20:14

in her life. And so I hope she's two and a half.

20:19

I hope that she will maybe perhaps remember seeing her mom

20:23

walk across the stage, and I hope that she'll remember those trips to Stanford.

20:27

And I hope that she'll remember the afternoon spent with her

20:30

dad as he walked her around the campus and bought her

20:33

a Stanford little stuffed animal. And I hope that she remembers the parks that he took

20:36

her to while I was in class. And I hope that she remembers the dinners that we went

20:41

to where we raised a glass and we thought, my God,

20:44

these opportunities. Thank you for listening to the Jasmine Star Show.

20:49

I hope that you find a little bit of yourself in

20:51

all of our collective stories. For those of you who share on social media and who

20:57

tag me in poster stories. Thank you,

21:00

thank you, thank you. For those of you who leave reviews for the Jasmine Star

21:04

Show, I've said it a thousand times before,

21:06

but I really do minute. When you spend 30 seconds to write a review,

21:10

it has such a massive impact on what we could do

21:12

with the show for those of you who take those actions.

21:15

Thank you. And for those of you who will take those actions,

21:18

oh yes, you will. I'm go. I'm gonna call it into existence.

21:21

I'm thanking you in advance. I hope you have a beautiful day.

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