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Kristen LaFrance | The Power Of Positive Customer Experiences

Kristen LaFrance | The Power Of Positive Customer Experiences

Released Wednesday, 2nd December 2020
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Kristen LaFrance | The Power Of Positive Customer Experiences

Kristen LaFrance | The Power Of Positive Customer Experiences

Kristen LaFrance | The Power Of Positive Customer Experiences

Kristen LaFrance | The Power Of Positive Customer Experiences

Wednesday, 2nd December 2020
Good episode? Give it some love!
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Customers before metrics. Kristen LaFrance, head of Shopify’s Resilient Retail and former Churn Buster Retention Specialist, tells how to keep customers.

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