Mel Kettle’s broad experience in communication, stakeholder engagement and leadership has been gained over 25 years, working with member-based, non-profit, commercial and government organisations. She is passionate about getting her clients to engage with their customers, members and stakeholders, especially by using digital and social media. Recognised as a thought leader in her field, Mel provides tailored and practical solutions through speaking, mentoring, training and facilitation. She is the author of The Social Association: 5 key skills not-for-profits need to increase member engagement, generate ROI and create thriving online communities. Mel is a past Board Member of The Queensland Choir, War Child Australia and The International Association of Business Communicators (Qld).