Episode Transcript
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Hi everyone and welcome to the Cara
0:51
of Golden show. Join
0:53
me each week for inspiring conversations with
0:55
some of the world's greatest leaders. We'll
0:59
talk with founders, entrepreneurs, CEOs,
1:01
and really some of the
1:03
most interesting people of our
1:05
time. Can't wait to
1:07
get started. Let's
1:09
go. Let's go. Hi
1:12
everyone. It's Cara Golden from the Cara Golden
1:14
show and I am so thrilled to have
1:16
my next guest here. Cara
1:19
Cochan, who is the co-founder and
1:21
CEO of an incredible company called
1:24
Youthphoria. And if you
1:26
are not familiar with Youthphoria, you are
1:28
going to be so excited. Well, regardless,
1:30
if you are familiar, you're going to
1:32
be excited to hear all about everything
1:35
that she's doing, including her journey on
1:37
her way to actually get to starting
1:39
this company. But this is not just
1:42
another beauty brand. It's a game changer
1:44
in the world of cosmetics, focusing on
1:47
fun and sustainability and products you
1:49
can actually sleep in. So if
1:51
I've got your interest now, definitely
1:54
you heard that right,
1:57
sleep in. So this is such an
1:59
inspiring story. It's formulations
2:01
that are not only skin loving but
2:04
also environmentally conscious too and her
2:07
commitment to positive impact makes Fiona
2:09
a standout leader in the entrepreneurial
2:12
world So without further ado, let's
2:14
welcome Fiona man. Thank you so
2:16
much for having me Yeah,
2:19
totally so super excited to have you
2:21
on the show So before we jump
2:23
into euphoria, can you share a bit about
2:25
what you were doing before? Starting
2:28
your terrific company. Yeah
2:30
before entrepreneurship and before euphoria I used
2:32
to work at tech startups and I
2:34
used to Basically sell
2:37
extremely complex software to data centers
2:39
It couldn't be anything more different
2:41
than what I'm doing now with
2:43
euphoria And I remember my
2:45
job basically had me traveling all around the
2:47
world Really
2:49
just selling software and I
2:52
would go to some of these really really polluted Cities
2:55
around the world where data centers were and but
2:57
kind of started my idea for euphoria I would
2:59
get on these long 14-hour plane
3:01
rides and to always think of my makeup
3:03
and then I'd also be exposed to like
3:05
a level of collusion that I had Never
3:08
experienced before and I realized my skin and
3:10
my makeup just wouldn't work in those environments
3:13
That's that's crazy. So this actually
3:15
came from an experience that you
3:17
were having in a totally different
3:19
industry Yeah a little bit.
3:21
Yeah, I remember Just number one always
3:23
falling asleep in my makeup even before you before
3:26
I think like college days I was always just
3:28
so guilty of Studying or partying
3:30
and you know waking up the next day
3:32
of full face of makeup on and then
3:34
having like really bad breakouts But
3:37
in my working career or at least early in
3:39
my working career, but always also fall asleep in
3:41
my makeup But certain
3:43
cities in certain, you know, very polluted cities
3:45
would just make my makeup not work for
3:48
me That's wild. So
3:50
so how would you describe euphoria
3:52
that in its mission and ethos
3:54
within the beauty industry? There's a
3:56
lot of beauty cosmetics.
3:58
I know as as an entrepreneur
4:00
myself, that jumping into a
4:02
very crowded industry, you have
4:05
to really have a reason
4:07
to do something as big as
4:09
you're doing. You must
4:11
have seen this huge need in
4:13
the industry that maybe as a
4:15
typical consumer, you're not really aware of.
4:18
Yeah, I think in simplest terms, we create
4:21
makeup you can sleep in. I remember growing
4:23
up, it was always like the number one
4:25
rule, never fall asleep in your makeup. And
4:27
it never made sense to me because we're
4:29
awake for more hours than we are asleep.
4:31
Why do we feel like we can put
4:33
makeup on while we're awake, but we feel
4:35
so uncomfortable about sleeping in it? What is
4:37
it about the makeup products itself that makes
4:39
us feel so uncomfortable sleeping in these products?
4:41
And when I was doing my research, when
4:43
I started really researching for our
4:46
formulations and our products, I realized
4:48
that the beauty industry, at least
4:50
as it pertains to skincare and
4:52
makeup, it's really split into two
4:54
very separate lanes. You get your
4:56
skincare benefits from your
4:58
skincare products, moisturizers, your serums, and then
5:00
you have your makeup, which is
5:02
pre-coloured in your face. So a lot of these
5:05
ingredients, they might not necessarily be
5:07
that great for your skin, but they last really
5:10
long. So one thing I really wanted to do
5:12
was how do we combine the two so that
5:14
every product that we have, we have these
5:16
great skincare benefits. And a lot of these skincare
5:18
ingredients we add, we also think about how does
5:21
this improve how the makeup wears on my skin.
5:23
But then at the same time, if
5:25
I'm wearing makeup, I want it to last. I
5:27
want the colour to look great. I want it
5:29
to have coverage. I want to feel beautiful, confident
5:31
wearing it. How do we combine these two? And
5:34
I kind of realized there was a huge gap in
5:36
the market for these types of products
5:38
just because a lot of times what
5:40
I see is something that's really, really,
5:42
I want to say almost on a
5:44
skincare scale or something that's really, really
5:46
super makeup on the makeup scale and
5:49
these formulations don't necessarily like always play
5:51
nicely with each other. So
5:53
what was your first product that you launched with? When
5:56
we first launched we launched with our BYO blush.
5:58
So this is a green. color-treating
6:00
blush is what we went viral with. I
6:03
remember at the time there was nothing like it. So
6:06
when I launched the business, I
6:09
didn't realize how if you do something that's
6:11
like no one has really done before, there's really
6:13
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6:46
So that's your blush oil.
6:48
They went viral on TikTok. So
6:50
can you share more about how
6:52
this product works and exactly
6:55
what it is for those who aren't familiar with it?
6:58
It is a green enclosure in blush oil,
7:00
so it reacts your skin's pH so everyone
7:02
will get a slightly different color. So when
7:05
it comes into contact with your skin, it
7:07
goes from a clear to a pinkish blush
7:09
color. It's
7:12
a really fun product because you can wear it on a
7:14
foundation, you can wear it on no bare skin, but
7:17
everyone gets a slightly different color, but it's always
7:19
your perfect shade of blush. That's
7:21
so wild. So you took it on
7:24
TikTok. You had no idea what was going
7:26
to happen when you got
7:28
it on there, right? And all of
7:30
a sudden, what was the reaction to it? I
7:33
remember one of our first videos that I posted
7:35
was, this is a college union blush oil versus
7:37
a powder blush. Just something that people were really
7:39
familiar with because our products look so different from
7:42
what you might expect to see from a blush.
7:45
And a lot of people were just like, what is that?
7:48
Does that actually work? Is this a gimmick? I want
7:50
to try it. So it was kind of like
7:52
a lot of curiosity. And then
7:54
one thing that was really fun to see was other
7:56
people just buying it and trying it and seeing their
7:58
reactions for the first time. time where they're like,
8:01
oh my god, it's actually changing colors. Oh my
8:03
god, this is actually a really beautiful shade of
8:05
blush. That's so wild. So
8:07
where does the name Euphoria come from?
8:10
So it refers to those
8:13
happy moments in your adult life where you're
8:15
reminded of your favorite childhood memories. So for
8:17
me, like these memories are like the first
8:19
time going to Disneyland or like having a
8:21
meal with my grandparents. I find that when
8:23
I'm really happy, you know, even in my
8:25
adult life now, like I always think back
8:27
to, you know, one of my childhood core
8:29
memories. And it's something where I wanted our
8:32
brand to kind of inspire that feeling. So
8:34
a lot of our packaging, it's super fun.
8:36
I always like to add kind of like
8:38
a surprise and delight element to how
8:41
you interact with our brand. So whether it's like
8:43
a texture or like how
8:45
our packaging is like super magnetic and
8:47
everything stacks together, I always try to
8:49
incorporate like an extra touch to our products.
8:53
So do you remember the moment when you
8:55
decided, okay, it's time to start
8:57
Euphoria. You had not
8:59
been in this industry. I mean, it's
9:02
a very brave thing to do. And
9:04
I think you started the company during
9:06
the pandemic as well. So a lot
9:08
of people would also say that that
9:10
was incredibly brave. What was
9:13
kind of the moment when you
9:15
said, you know what, I need to just go
9:17
do this. And you had probably
9:19
a lot of fear
9:22
somewhere in there. Like what if this thing isn't
9:24
going to work, but I might as well just
9:26
go for it. And but do you remember that
9:28
moment? Can you kind of share that day? Yeah,
9:31
it was the first week of the pandemic. I was
9:34
actually stuck in Asia. And I actually was stuck in
9:36
Asia for most of 2020 and a part of 2021.
9:38
And I remember, because I was on the other side
9:40
of the
9:44
world, nobody knew what I was doing. And
9:46
I felt safe enough to start a business
9:48
like really, my intel, any of my friends
9:50
barely told my parents. And I
9:52
Remember thinking, you know what? I've really I've
9:54
always wanted to start a makeup company. I
9:57
remember being in college and for some. Make
10:00
Up School. They didn't know why and I
10:02
didn't know what was pulled me into that
10:04
direction at it and upload until much later
10:07
when actually sort of the business but I
10:09
remember just feeling like I'm only they cerebral.
10:11
I might as well as start this and
10:13
in have had a see how the end
10:16
of it will play out and I'm in
10:18
a hurry. Arguably it's layer. Of
10:21
Sir Wilde, how did you figure
10:23
out exactly how to formulate the
10:25
the products. Are be do talked about the. Blush.
10:28
By you didn't have experience in this
10:30
industry. had a two seater. The South.
10:34
I remember in the early days it
10:36
was just trying to google I had
10:38
no hundred movie so was a lot
10:41
of googling and and asking people who
10:43
were in industry you know anyone and
10:45
I remember he was the lox file
10:47
it aired on some of the manufacturers.
10:51
That we were put in the beginning. We
10:53
ended up not widow and a losing the
10:56
deposit on that sap relationship, making a lot
10:58
of mistakes and into the took a lover.
11:00
As for the Thunder fitting. For
11:03
how long do you think attacks
11:05
isn't like? were you said Okay,
11:07
we're We're actually on to something.
11:09
We can actually get our products
11:11
out. There maybe you started to tell
11:13
a few people that I'm actually launching Bus
11:15
Company. I
11:18
remember with for blush specifically does it was
11:20
such a thing that was so out there
11:22
we all must resist me my husband in
11:24
our in our herman and we just with
11:26
each other and were like i think this
11:29
might be a hit because my has animals
11:31
age huge he just had this way about
11:33
you when you like had something you see
11:35
something you blow when when you really believe
11:38
that product that we still the it'll anyone
11:40
until of it's legal but we let alone
11:42
the business and when i like that was
11:44
really when I told people again we have
11:46
usable trying selling. I would say like amongst like
11:49
my closest friends and family nobody knew until she
11:51
wants the this us. So.
11:53
You launched with the Blush royal And
11:55
then how soon was it? Before You
11:58
lost. Your second. product
12:00
or a few other products? Yeah,
12:03
I think after the blush we launched
12:06
our primer, so maybe that was like nine
12:08
months afterwards. Serum primer was also like a
12:10
Kway product, something that I was working on
12:13
before the company launched, but we were just
12:15
kind of trying to find our footing. I
12:17
think especially that first year, we
12:20
really had no idea how to really do a
12:22
lot of things if we would survive long enough
12:24
to launch a second product, but we launched our
12:26
second product probably like nine months after
12:28
we launched the company. And
12:30
your primer is terrific. It's super,
12:32
super great. I love it a ton. I
12:35
know that sustainability is such a core principle
12:37
for youth for you. Can you share more
12:39
about incorporating some of
12:41
those practices into your product
12:44
development and business operations
12:46
as well? Yeah, one
12:48
of the really great things about
12:50
starting a company and being so
12:52
involved in product development is I
12:55
get a huge say in how we take
12:57
ingredients and source ingredients. And one thing I
12:59
was finding when I was starting my research
13:01
was at the time, a lot
13:04
of cosmetics and
13:06
a lot of beauty and just makeup in
13:08
general was made from fossil fuels. And I
13:10
had a lot of experience being
13:12
in these super fluid cities. It had such
13:14
a big impact on how I was feeling,
13:16
how I was living. And I remember
13:18
thinking, I'm in these cities, I can't really control
13:21
my water, I can't control my air, I can't
13:23
really control my food, my food source, but I
13:25
can control what I put in
13:27
my face. So if I ever start a
13:29
product or start a brand in this line,
13:32
I want to be able to source
13:34
really great ingredients. So something we do
13:36
differently is we certify our products with
13:38
the USDA bio-based program, which
13:40
basically means if we're choosing ingredients,
13:43
if it's coming from
13:45
like a fossil fuel-based source, a plant-based source,
13:48
or an animal-based source, we will always choose
13:50
a plant-based source. Sometimes synthetic
13:52
ingredients can
13:55
come from either of those three options and I
13:57
always choose a plant-based source. So
14:00
how many products do you have now in your
14:02
whole line? So
14:04
we have six product families. Um, sometimes
14:06
like there's different colors, uh, and shades
14:09
in the family. Like we recently just
14:11
launched a foundation. So of course, that
14:13
has no several, several shades in
14:15
the family line. So
14:17
you were on Shark Tank. Can
14:19
you share a little bit about
14:22
that experience? Yeah.
14:24
So we were on Shark Tank. Um,
14:26
I guess our first episode aired a
14:28
year ago, and it was one of
14:30
these, um, I was like, it's, I
14:32
just find it as like, it's a really fun way
14:34
to do a very serious business meeting because you are
14:36
really going out that you are pitching your business. It's
14:38
kind of like an investor meeting,
14:40
except for it's a lot more fun. You know,
14:42
you get dressed up, you have a whole set
14:45
behind you. And of course, you're, you know, filming
14:47
a TV episode. Um, but
14:49
it's, uh, I remember just going in there
14:51
and thinking like, I can't believe I'm, you
14:54
know, I'm so used to thinking TikToks and putting
14:56
my blush on, you know, myself. But now I
14:58
get to do this in front of the sharks
15:01
and like what a cool experience it was. And
15:03
then we ended up getting, um, an investment from
15:05
Mark Cuban. So it was also like a great,
15:07
it's a great experience for us overall. That's
15:10
amazing. That's so great. So is he a
15:12
good guy? I've heard great
15:14
things about him. He
15:16
really is. Yeah. He's so kind and he's
15:18
so generous at this time. And like, of
15:21
course, gives like amazing like business advice.
15:24
So super happy. That's
15:26
amazing. So currently you're selling
15:28
obviously through your website,
15:30
but also what stores are
15:32
you guys available and are you beyond the U
15:35
S are you selling? Um,
15:37
and I know you're traveling around a ton
15:39
right now, but what other markets
15:42
are you really focused on at this point? So
15:45
Louis won us some of the U S
15:47
so we sell on our website and sell
15:49
on Amazon. We sell at Ulta, we sell
15:51
at Krito Beauty. And then, um, Revolve is
15:53
also one of our retailers that has like
15:55
really great international shipping options. That's
15:58
terrific. So. So one of the
16:00
most intriguing aspects of
16:03
youth for you is the concept of makeup
16:05
you can sleep in. I
16:07
know that there's a lot of
16:09
discussion around makeup and actually not
16:12
just makeup, but skin care products that
16:14
make people break out when they don't
16:16
typically break out. What are some of
16:18
the things that people really have to
16:20
be worried about when they're looking at
16:22
ingredients in products? I
16:25
think it is so important to patch
16:27
test products before you really put it
16:29
on a face. So everybody's skin and
16:32
when they're sensitive to is going to be a little
16:34
bit different. Of course, there are ingredients that are known
16:36
in your hands and we definitely had
16:38
to avoid that, but it's hard to tell with people's
16:41
different allergies, sensitivities, and how their skin
16:43
will react. One
16:45
thing I really like to do is patch testing.
16:47
So basically, whenever you have a new product and
16:50
you're really wanting to introduce it to your routine,
16:52
I like to put it on the inner, kind
16:54
of like your inner elbow to see if your skin is
16:56
going to elicit a reaction. After
17:00
that, then I might do like my, kind
17:03
of like where my
17:05
chin and my ear kind of meets.
17:08
Somewhere that's like on the face, but not my entire face,
17:10
just to see how my skin is going to react to
17:12
it before I put it on my full face. And
17:15
I'll do that every time I introduce a new skin care product
17:17
or makeup product. Were
17:19
there any types of preservatives, for example,
17:22
that you decided I do not want
17:24
these in my products that like
17:26
do not, when you're working
17:28
with formulators. I know for us,
17:31
when I started my company Hintwater, we
17:34
didn't use any preservatives in our product. And
17:37
I drove our bottlers crazy
17:39
as, you know, they were trying to
17:41
add different preservatives to products. And I'm
17:44
like, no, like this cannot be in
17:46
here. Were there things that were just
17:48
absolutely not that could not touch your
17:50
products and your brand? Oh,
17:53
yeah, there was a long list. And
17:55
I relate to that because a lot of them
17:57
were on the preservatives. I
18:00
think what's preserved is they're great at
18:02
killing bacteria, but sometimes I find that
18:04
they can be overly harsh, especially in
18:06
the skincare products. It might kill your
18:08
own skin's bacteria, and sometimes you might
18:10
feel like it's making my skin really
18:12
sensitive. So there are newer
18:14
technologies, newer preservative systems that are plant-based
18:17
versus fossil-based that are a lot less,
18:20
but still work super effective, but count their own
18:22
skin. So we prefer those systems. So
18:26
as a co-founder and CEO, you've
18:28
likely worn so many
18:30
hats. Can you share some
18:32
key lessons that you've learned, maybe
18:34
about building a team,
18:36
working in this
18:38
competitive industry, about your own
18:40
leadership? You hadn't started
18:43
a company on your own before, and
18:45
now you're doing it. I mean, what
18:47
have you learned along the way that
18:49
maybe has been surprising or hard for you?
18:53
Yeah, I think the biggest
18:55
surprise and biggest lesson
18:57
is kind of how my role evolved.
18:59
So in the beginning, you do everything.
19:02
I don't know if you relate to
19:04
this, but every single hat, there was
19:06
no one else to wear a hat,
19:08
basically. And so I've touched pretty
19:10
much everything. And as I started growing a team,
19:12
I was just trying to figure out what do
19:14
I hire out for?
19:18
What do I keep? How does my role evolve?
19:21
So that's been a big loading for me. So
19:24
innovation is so crucial and
19:27
critical for scaling, especially
19:29
in the beauty industry. How
19:32
do you stay ahead of trends but
19:34
also not feel like, oh,
19:36
we need to go there next? You must be
19:39
constantly, I'm sure, just looking at
19:42
other companies and other products and saying,
19:44
oh, wow, that's really cool. But how
19:46
do you stay focused and make sure
19:48
that you're continuing to
19:51
have the process that really works for you for
19:53
you? Yeah,
19:55
for me, I mean, I have definitely
19:57
a wish list, bucket list, approximate. want
20:00
to create and it's still like
20:02
the same as I've been working on
20:04
since I had the idea for the company.
20:06
And every time I approach a
20:09
product category, because in makeup, there's so many
20:11
different product categories, I'm always thinking about like,
20:13
what's a category that hasn't been super innovated
20:15
on? What else can I innovate on about
20:18
it? And if there are let's say like
20:20
six attributes about a product, then launching like
20:22
for example, like our foundation that we just
20:24
we just launched, can I innovate on all
20:26
six, all six things, I want to do
20:29
something that's really differentiated. I think
20:31
a lot of times in the media industry, you'll just
20:33
see a lot of the same products over and over
20:35
again with the same ingredients, same
20:37
textures, same components, and just
20:39
a different logo, that's a little bit less interesting
20:42
for me as the founder of
20:44
the 10 by 5 developer,
20:46
if I'm creating something, I really want it to
20:49
be super differentiated, like a very different
20:51
experience. So it's
20:53
a pretty tough bar to pass for
20:55
us in terms of what we actually
20:58
go launch and market with. And
21:00
then a lot of times I'm just trying to
21:02
create like the world's first XYZ, like we did
21:04
really well with the world's first collective new blush
21:06
world. And that's a really fun
21:08
feeling where, you know, I think that I
21:10
can't believe we made a green blush,
21:13
you know, become on the top selling blushes.
21:15
I don't know if I know retailers, I
21:17
get to it's a really insane thing to
21:19
think about. But like, being able to do
21:21
that repeatedly is is a, you know, something
21:24
that's kind of cool and definitely something that
21:26
I love to, to achieve as we're launching
21:28
additional five times. Yeah,
21:31
it's, you set
21:33
the bar high for yourself, right? And
21:35
but it's but it's hard because
21:37
you want every product after that
21:40
one to be just as good if
21:42
not better, I totally get it. We've
21:44
done that with flavors over the years.
21:47
And has there been any surprises
21:50
along the way where you thought something
21:52
was going to be massive, and it
21:55
was either good or,
21:57
or was a total bomb.
22:00
I've heard. That from so
22:02
many different people accessing the beauty
22:04
industry, we've had some really interesting
22:06
conversations with. Founders. Are there any
22:09
things that. Any great stories to
22:11
share? Were you thought like oh, this
22:13
is going to be massive and it
22:15
just wasn't or you didn't think it
22:17
was going to be that hot and
22:19
then it definitely was much hotter than
22:21
you thought. I guess this blush to
22:23
some extent but we've also had situations
22:25
or or I'll tell you one for
22:27
him as it did. It just
22:29
says that. Examples: We launched a.
22:32
Had discuss flavor years ago
22:34
and it was I. I
22:36
had grown up with hibiscus
22:39
sudden t I grew up
22:41
in Arizona where. A. Very,
22:43
you know, Hispanic culture where hibiscus
22:45
flowers. people sort of understand what
22:48
it could taste like. An when
22:50
we launched at it was fascinating
22:52
to me because it's sold. In.
22:55
The West. By. They didn't
22:57
really sell in the east. Nobody
22:59
got it. Nobody could visualize what
23:01
Hibiscus was. I would imagine hibiscus
23:04
would have bad. Or it
23:06
would be sort of the same may be for
23:08
Asian culture. they. Wouldn't really understand what
23:10
that with taste so that as
23:12
many people would. Grab. It
23:14
is. They wouldn't get it by
23:16
in California and Arizona and Texas.
23:19
People Anderson wasn't discuss was so
23:21
it's really surprising to me and
23:23
we ultimately I. Put it on
23:25
whole. we brought a fact of. For.
23:28
Seasonal. Items and special items.
23:30
And and we. Had it on line but
23:32
I was really surprised that more people than know when
23:34
it was. Yeah,
23:37
I think certain. Ah, I.
23:39
Think summers I think like
23:41
be despises were. In
23:44
our plus did a lot that and then I
23:46
thought it lid on. There was a little bit
23:48
of a gut feeling. can sit like this is
23:50
like a speech, but it's silly to friend. Said.
23:53
I think it was is something that was great for
23:56
its time and I regret the same time. When we
23:58
launched and pledged, Elsa launched a little. That you
24:00
didn't do as well. And comparatively speaking, You.
24:03
Do If he were to use all
24:05
logic the glass would make more sense.
24:07
It's a good save your product to
24:09
trial is a suffered you brand on
24:11
so I river like when we launch
24:14
seeing the difference and helpless fucked up
24:16
instantly or less in early age group
24:18
product it's still like I so love
24:20
it but the nuts us to friends
24:22
and in in edo with season now
24:24
Obama would known for with all of
24:27
us for that was really surprising because.
24:29
I. You know by listen to all experts it
24:31
would sissy like once a loss it's endlessly bunch of
24:34
beauty bread and the that the super safe product to
24:36
watch but they did it only worked out for us
24:38
away. From. So
24:40
interesting. So powerfully built like
24:42
a community around the brown
24:44
seat. I would. Think.
24:46
You initially started on tic toc and the Not
24:49
was kind of where people started to hear about
24:51
what used for your was. But how did you
24:53
launch beyond not intend to get the word out
24:55
about what you were doing. It's
24:58
overly social media driven so did
25:00
on possessing one of our it's
25:02
percentage Instagram suddenly from for us
25:05
on Initially, I mean I'm not
25:07
a concentrated on an influencer. I
25:09
just remembered. thinking. Oh my
25:11
god I'm sitting on so much inventory I
25:13
have to talk about why you love this
25:16
like for he did it and then it
25:18
became something where I realize actually like was
25:20
increase is it such a year? A really
25:22
nice creative process for me and one thing
25:25
as are delicious couldn't bring people on the
25:27
journey of what it's like to build the
25:29
brand on. It's not like I had the
25:31
great Content plan and Motley super played out
25:34
in terms of like what because it's really
25:36
driven by what it's like talking about a
25:38
day in and one thing that least. As
25:41
the as like people to like funneling following
25:43
that turning. Totally.
25:45
And expressly on to talk but I think
25:47
there are on. Instagram and to some extent,
25:49
even within. I mean, I think that there's.
25:52
Definitely. A business community that would
25:54
probably react to that as well. So.
25:56
so something you would warren someone
25:59
who is maybe a few steps
26:01
behind you who is just starting their
26:03
first company in any industry. I
26:05
mean, what do you think you know
26:07
now that you didn't know that about
26:10
being a founder? I
26:12
think being a founder, you know your business better
26:14
than anyone else. I think
26:16
especially like couple steps back, it's so, I
26:18
don't know, I feel
26:20
like there's just so many days of like imposterous
26:23
and job mentally knowing what to do, the fear
26:25
of like creeping in. Sometimes I just took advice
26:27
from other people, but their advice was only relevant
26:29
for their company and their situation. It might not
26:31
have been so relevant for me and my situation.
26:35
I would advise people to like always trust your
26:37
gut because no one's going to know your business
26:39
as intimately as you. Yeah,
26:42
that's so true. I
26:44
think it also takes a lot
26:47
longer than you ever thought it
26:49
was going to take. But can
26:51
you imagine going back into tech,
26:54
going back into doing what you were doing before,
26:56
knowing what you know today? No,
26:59
I don't think I could sell software. Yeah.
27:03
I think that the idea of touching a
27:05
product, a physical product, I was intact
27:07
before starting Hint. I think the idea
27:09
of having a physical product and actually
27:11
watching it go off the line and being
27:13
able to make
27:16
people really
27:19
fall in love with your brand, which
27:21
I'm sure you've heard from
27:23
so many consumers. Are there any
27:26
consumer love letters I call them that
27:28
you've heard from consumers when
27:30
they've gotten a hold of your product that really
27:33
keeps you going on those really hard days that
27:36
you want to share? Yeah,
27:39
my favorite is every time you want a
27:41
new product and we actually get
27:43
real feedback from customers trying it over an extended
27:45
period of time. I get messages
27:47
now for let's say our primary and
27:50
our foundation especially, it's like, I
27:52
don't know how, but this product has cleared
27:54
up my skin. I think about that so
27:56
much because growing up, I had the worst
27:59
acne. went on Accutane like twice,
28:01
makeup was really a source of just
28:03
bad breakouts for me. And she
28:06
creates like a makeup product that actually is helping
28:08
people clear their skin, clear their acne. That's something
28:10
I wish I had when I was super
28:13
insecure and 16 and kind of growing up
28:15
not really knowing my way. It makes
28:18
me feel like I am almost like giving
28:22
my inner child something that she didn't
28:24
have. And so every time someone's
28:26
like you, you know, I feel so confident wearing your
28:28
products or it really changed my skin. I love
28:31
those letters. So
28:34
Fiona Cochan, co-founder and CEO of
28:36
Youthphoria, thank you so much for
28:38
sharing all of your wisdom and
28:41
also just about the product
28:43
Youthphoria. Everyone needs to try it. We'll
28:45
have all the info in the show
28:47
notes, but really appreciate you coming on.
28:50
Thank you so much for having me. Thanks
28:52
again for listening to the Kara Golden show.
28:54
If you would, please give us a review
28:57
and feel free to share this podcast with
28:59
others who would benefit. And of
29:01
course, feel free to subscribe so you don't
29:03
miss a single episode of our podcast. Just
29:06
a reminder that I can be found on
29:09
all platforms at Kara Golden. I would
29:11
love to hear from you too. So feel
29:13
free to DM me. And if you want
29:15
to hear more about my journey, I
29:18
hope you will have a listen or pick up
29:20
a copy of my Wall Street Journal best-selling
29:23
book Undaunted, where
29:25
I share more
29:27
about my journey, including founding
29:29
and building Hint. We
29:32
are here every Monday, Wednesday and
29:34
Friday. Thanks for listening and goodbye
29:37
for now.
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