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Many of my clients come with a chief complaint that people don't get them right. For example, I had a client who was often seen as brute and rude, but they were actually very empathetic and concerned about how their actions impacted the other. But they often behaved very assertively and would transparently convey their reasoning, in a culture where half lies to soothe people's feelings and situations were common. Because they were so straightforward, they were quickly perceived as rude. Another client was seen as an anxious manager, when all he wanted was to get prepared and meticulously plan his actions, so he could be effective during his execution. Like these 2 clients, millions of people get frustrated at work every day because people around them don't get them right.

Today, I want to start talking about the science of perception, and help you learn a bit more about perception and impressions management. For that, we will listen together to an episode about the science of perception from The Harvard Business Review podcast, IdeaCast, with Sarah Green and Heidi Grant Halvorson, author of the book "No One Understands You And What to Do About it." Then, I will share my main takeaways with you. Next week, in the second part of this series, I will share with you some scientific facts and topics about the science of perception from curated research and behavioral psychology.

Chapter Markers:

00:00 - Introduction

02:02 - Today's Story & Lesson

25:45 - Key Takeaways

29:49 - Highlights

Resources:

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