In this episode, we will discuss Maintenance

Item 1: Scheduling Maintenance

1. Cost Control
2. Equipment maximization
3. Capacity utilization

Item 2: Everyone Involved

1. Getting buy-in
2. Keeping buy-in
3. I mean everyone is involved not just a few

Item 3: Customer satisfaction

1. Customer feedback
2. Customer engagement
3. Customers need to know

Story: Implementation of Total Preventative Maintenance at a consulting client organization.