This episode's interview is with Mignon Francois, the Founder, CEO, and Director of Joy at The Cupcake Collection. She is also a National Best-Selling Author.

She shares stories and advice based on her management experiences, including the importance of:

• Ensuring your people understand their value
• Listening to your employees and trying to understand the desires of their heart
• Understanding the power of your words
• Speaking life into your employees

She answers the same questions as each podcast guest:

• How do your values impact your management philosophy?
• Who or what has had the most impact on your management style?
• What book has made the biggest impact on you?