Do your customers know that you’re still in business? Have you actually communicated to them that you’re in operation? Paul Kiesche, President & Creative Director at Aviate Creative, urges manufacturers to assume customers don’t know the status of their businesses. Then, reach out on a personal level. Plus, in this #Growth episode, Paul and Todd discuss: Why it’s important to acknowledge the pandemic and economic downturn with your customers Different ways to open up communication lines with customers How manufacturers can promote online events Connect w/ Paul on LinkedIn or email him at [email protected] This #Growth episode is hosted by Todd Hockenberry, Consultant, Advisor, & Coach for industrial manufacturing companies at Top Line Results. You can find this interview, and many more, by subscribing to the Industrial & Manufacturing podcast on Apple Podcasts, on Spotify, or here.