In this episode, we were joined by Jonathan Mergy, who at the time of this recording was the Director of IT for Tides, to talk about the systems needed in complex organizations. 

We discussed: 

• The decision to apply a product or platform approach, the build vs buy dilemma, and how organizations should approach this decisions. 
• What it means to really manage a tech platform in an organization, as essentially, you’re managing a product internally. 
• The digital maturity needed to pursue this path and how teams and roles needed in a more digital organization. 

Please note: this conversation was recorded in December of 2020. Jonathan has since moved on from his role at Tides, and this podcast discussion is presented with permission from Tides. Learn more at tides.org