In this bonus episode of the Next Level Communications Podcast, I get to hang out with one of my favourite people - the inimitable Jakub Grajcar!You know those folks that make you feel good just by being in their presence? Jakub is just one suc

Episode Six - The magic of customer messaging, Grice's Maxims, and more.

Oct 30th, 2023 23m 50s

Welcome back! In this final episode wrapping up season one, I walk through my formula for crafting compelling customer messaging.As your host, I'm always grateful you've stuck with me on this podcast journey. It's brilliant we've made it to epi

Episode 5 - TV Remotes, Brand, and Belonging

Oct 23rd, 2023 19m 51s

I know the title is an odd one, but this week, we're talking about belonging! Did you know that as human beings, we create belonging through our language? Find out why this is important for your business, your staff, and your brand, and get in

Episode 4 - Your Personal Brand Workshop

Oct 16th, 2023 23m 33s

An episode with a twist! Treat this as your very own personal brand workshop - grab a cup of coffee, a pen and a notepad, and get ready to unearth how awesome you really are.

Episode 3 - Flipping the (research) script!

Oct 8th, 2023 25m 17s

Let's turn on the lights with some good old customer insights!When we ask for feedback, it makes people feel special - and gives them a sneaky little stake in our success!In this episode, we talk all things customer research and why it's a non-

Episode Two - Is your brand...lumpy?!

Oct 1st, 2023 18m 54s

TL;DR!In this podcast episode, we discuss the importance of consistent branding and the major problems inconsistent branding creates. We explain that your brand makes a first impression on customers, so incoherent branding across channels confu

Episode One - I'm so glad you're here!

Sep 22nd, 2023 12m 9s

In this debut episode of the Next Level Communications podcast, we talk about why it's SO important to focus on other people when it comes to communicating, whether that's on a personal level, or in business.In this episode, we cover:Why puttin

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