Quanisah Bernard is a talented and experienced CNA and, with more than fourteen years of the profession under her belt, has a deep knowledge of the ins and outs of CNA culture.

After graduating from high-school in 2006 she started working at a nursing home in the dietary department. Soon after, she took a month-long CNA class which kicked off her journey as a CNA. 

Since Quanisah had entered her first facility right after high-school she felt as though it was a second family. 

Rather than treating her as a cog in the machine the administrators noticed her talent and proceeded to foster her skills and give her some chances to shine and be recognized. 

It was only when the management changed and became less focused on providing this important acknowledgement and care to their employees that Quanisah decided to leave. 

Though she had begun to think about the lack of a good salary, she states that it was this particular shift in company culture that forced her hand. 

Though at this time, when senior care facilities are under intense pressure, it is difficult for them to pay employees a higher salary, it is important that they follow through with all financially related promises. 

Quanisah states that even though the assurance of a raise or bonus may reflect well on a facility, not following through will cause CNAs to leave and let their colleagues know not to work there either. 

Lastly, she explains that getting involved with colleges would be a great way to find and attract potential future CNAs who will be looking to apply for internships and positions at facilities.  

RELATED EPISODES 

• Ep. 77: CNAs: Make Them Want To Stay
• Ep. 73: Make Your Staff WANT To Stay!
• Ep. 71: Combating Staff Turnover & Burnout In Nursing Homes