Episode Transcript
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10% off with code PODCAST. Our
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rooms are very quiet. And
2:00
even bookings forward
2:03
are not strong at this
2:05
point in time. So there's a little bit of
2:07
concern there. So how's price come back to bite us?
2:10
Well, obviously there are issues around
2:12
price. In fact, if you were
2:15
taking a break now, you'd get very reasonable
2:17
prices in hotels in Dublin and around the
2:19
country. Price comes back
2:21
to bite us because we're an expensive country. We
2:24
have a high rate of that, as we've discussed
2:26
exhaustively. We have a high minimum
2:28
wage. Both in those cases
2:30
were the third highest in Europe. So
2:32
yes, it's an expensive destination. We can't do
2:35
it as cheap as they can do it
2:37
in Spain and Portugal and Croatia and Greece
2:39
because our cost base is so much higher
2:41
here in this country. So
2:45
usually what happens, the texters text
2:47
in and say they could get a flight
2:49
to 40 euro flight on Rhineair and a
2:51
cheap hotel and cheap food. But the reality
2:53
is if there's nine million visitors come to
2:55
Ireland every year, if you want to come
2:57
to Ireland, it's not going to be as
2:59
cheap as those destinations I've mentioned. I mean, some
3:01
of the comparisons that we did,
3:04
this is for May the
3:06
17th to the 19th,
3:08
all rooms with free cancellation
3:10
include breakfast. In
3:12
Ireland, the deals are a total price.
3:15
Upward the prices are per person, but
3:17
include flights and also free cancellations and
3:19
breakfast. So let's take the Galma Hotel
3:21
in Galway, classic King room with breakfast,
3:24
free cancellation, 702
3:26
euro at 90,
3:29
a classic twin with free cancellation
3:31
and breakfast, 729. You
3:34
can go to Barcelona, the four star Gottyco
3:36
Hotel, a bed and breakfast, free cancellation, fly
3:39
out at 8 in the morning and fly
3:41
home at 825 in the evening. And
3:44
that's 638 each for two people. They're
3:48
the calculations that people are making. Yes,
3:50
but as I just mentioned to you there, you're
3:53
going to Barcelona and the minimum wage is 1300 a month
3:55
and in Ireland it's 2146. And
4:00
the same can be said of many other countries you're
4:02
going to draw a comparison to. And
4:05
I could go on all day with these kind of
4:07
comparisons. But some of the things, like I know we
4:10
tax wine for instance. So if you go in
4:13
a wine producing country where there's very little tax on the
4:15
wine and you're looking at your total bill, it's got to
4:17
be quite cheap. But you can also
4:19
look at your steak, which might cost you 40
4:21
euro here and might cost you 15 euro there.
4:23
And you're thinking, hang on a second, we're
4:25
exporting beef to the world. How
4:28
come that element alone, I
4:31
know it has to be cooked by an
4:33
expensive chef and served by an expensive waiter,
4:35
but still. Pat, you
4:37
know, the ability of restaurateurs, and I'm sure
4:39
Adrian will bear this out, the ability to
4:41
put on a good fillet steak at a
4:44
reasonable price is absolutely impossible in this country.
4:46
Adrian, would you like to? Well,
4:49
what we've seen is that the fillet steak
4:51
has got to be far and few between
4:53
in terms of menus because it's too costly
4:56
to purchase by the restaurant owner from the
4:58
supplier. And then to make
5:00
their margin, what they have to sell it
5:02
at is probably prohibited for some customers. And
5:05
hence fillet steaks are coming off the menu
5:07
and going for maybe a cheaper cost to
5:09
provide a beef at the market. I'm
5:12
just wondering if it's so expensive for the restaurant
5:14
to buy it and the farmers are complaining they
5:17
make money. Yeah, the middle
5:19
one. It seems to me
5:21
that somebody in the middle is making a money.
5:24
But we are a
5:26
high business cost country. So every
5:28
SME, whether it's in hospitality, retail,
5:30
manufacturing, everybody is in the same
5:32
boat. Our cost of production,
5:35
our cost of provision of a
5:37
service has increased substantially over the last number
5:39
of years and has increased
5:42
in huge figures
5:44
since the pandemic. Okay, so what are we
5:46
to do about it? Because if the
5:49
country is flat at the moment in terms of booking,
5:51
it may be based on last year's experience and saying,
5:53
hang on a second, go there and
5:55
it will cost you. It's good. The
5:57
experience is good, but it will cost you. part
6:00
of our promotion of Ireland as a
6:02
destination for tourism, the three things is
6:04
our people, our place and our product.
6:07
I think where we dial up the
6:10
uniqueness about Ireland is around our people and our
6:12
place. It's that extra customer
6:14
service, that extra delivery in terms
6:17
of quality of service when a
6:19
tourist comes into the country and
6:21
the satisfaction rates when you survey
6:23
tourists leaving Ireland, there is a
6:25
high degree of satisfaction among tourists
6:28
in terms of quality
6:30
of food, quality of service in
6:32
our country and actually the scenery and environment.
6:34
It brings me to another point though, you
6:36
talk about Ireland of the welcomes and whenever
6:39
we do outside broadcast we travel to hotels all
6:41
over the place and many
6:43
of the staff are not Irish at
6:45
all. They're brilliant, absolutely sometimes far better
6:47
in terms of their attitude
6:51
at the table and so on and they're welcome
6:53
at reception but they're not
6:55
Irish. So many people, there is
6:57
a labor shortage of skilled Irish people
6:59
in the sector, is there not? I'm
7:02
40 years working in the tourism and
7:04
hospitality industry. We had this discussion 30
7:06
years ago when we had, as we
7:08
described back in the accession states into
7:10
the European Union where people came here
7:12
from those countries and worked in our
7:14
hospitality industry. Now we have people working
7:16
in our hospitality industry and many other
7:18
industries including our medical profession from outside
7:20
the European Union and we're delighted to
7:22
have them here. When you were talking,
7:24
you were characterizing the appeal of here
7:27
as the distinctive Irish character
7:29
and the nature of the welcome. If
7:31
the people welcome you in many imporia,
7:34
be they overnighting in a hotel or
7:36
in a restaurant are not Irish, you can't
7:38
really use that as a selling point. Well,
7:41
I think when you look at the overall
7:43
mix in terms of Irish
7:45
and non-Irish working in our
7:47
hospitality is about 25% to 30% of
7:50
our overall workforce in hospitality which means
7:55
that at least 60% of our
7:58
workforce is Irish working in the UK. in
8:00
our industry. Now, Owen, looking
8:03
at Ireland, you look at
8:05
many countries and you look at access
8:07
costs to various countries. Ryanair
8:10
have done obviously great work in lowering
8:12
the access cost to many destinations. When
8:15
the planes are relatively empty, when they're full,
8:17
Ryanair is as expensive as the best in
8:19
the world. How are we in
8:22
terms of hotel prices, restaurant prices, access
8:24
prices? We can obsess a little bit
8:26
about this, about all the issues that
8:28
have just come up already. People
8:31
coming to Ireland are generally chasing price. The
8:34
access price, when they do chase price, tends to
8:36
be what they look at. Decisions
8:38
are sometimes made in the major
8:40
markets that Ryanair operates. Ryanair
8:43
is only 4% of Ryanair's entire business is Ireland, by
8:45
the way. They're huge
8:48
in Britain and Spain initially. People will
8:50
look at a website and come to
8:52
Dublin, not based on the hotel price,
8:54
but on the access price for the
8:56
airline. Now, they don't expect, there isn't
8:58
an expectation of cheap prices. I think
9:00
it was the great Austrian statesman,
9:02
Metternich decided Europe was
9:04
divided into beer-drinking countries and
9:07
wine-producing countries, wine-drinking countries. You
9:10
could draw a border right through the middle
9:12
of Europe. To
9:14
the north of that line, Ireland competes
9:16
pretty much with what Scandinavia does, Germany
9:19
does. It's
9:21
been a bit south of that. We're really not in
9:23
the same game that Spain and Portugal, the Irish people
9:25
go on their own holidays to. In
9:27
terms of eating out, access
9:30
fares are really how we
9:32
manage to make the money back for the
9:34
tourists inbound. Just on the
9:36
first point, we're very dependent on foreign markets. Two
9:39
of them are struggling to recover.
9:41
France and Germany, Britain is very poor.
9:44
America saved our summer last year. What
9:47
I'll say about what the hoteliers
9:49
are experiencing is Americans traditionally don't travel
9:51
in numbers in election year and we're
9:53
very dependent on them coming back. We're
9:56
not anywhere in... So this threatens to
9:58
be a bad year. We're in doubt.
10:00
anywhere back to pre-pandemic levels in international
10:02
aviation part and that is a
10:05
bit of a problem if somebody like
10:07
America doesn't pop up to save our summer like
10:09
it did last year. They're the
10:11
sort of press, but I think it was that
10:14
rendezvous France, the French tourism inbound, two
10:16
of the major sessions were about staffing
10:19
issues, cost of business, the same things
10:21
when you go to a French hotel,
10:24
it mightn't be a French person, we talk about
10:26
the Colleen in the green dress that we need
10:29
in the reception, but every other country
10:31
is facing very similar sort of problems
10:33
and we can talk a lot,
10:35
assess a little bit about
10:37
price and we've been doing so for many
10:39
many years. The cost of the
10:41
offering to the tourists in Ireland isn't
10:44
coming back to haunt us in cancellations. Our
10:46
growth was there right up to the pandemic
10:48
despite the fact we were worried about cost.
10:51
We always have to worry, we always
10:53
have to worry about what our competitors, particularly the
10:56
likes of Scotland are doing. If we write
10:59
a double
11:02
digit percentage points over the cost of
11:04
an equivalent to Scotland, that's where we're
11:06
going to start falling out of the
11:08
business, but we're doing quite well and
11:10
we're dealing with a shared
11:15
problem in the cost of doing business and
11:17
we really need to, I would
11:20
support what Adrian's doing on the 9% fact
11:22
completely because when we start
11:25
imposing conditions upon ourselves that puts us
11:27
out of our sync with our competitors,
11:29
not Spain and Portugal but the Scandinavian
11:32
countries, Scotland, Northern Germany, places like that,
11:34
that's really a known goal we don't
11:36
need to score. Britain of course is
11:38
teetering always on the brink of recession
11:40
onto the current government. It
11:42
means prices are a bit depressed, they complain
11:44
about the cost of living, but
11:46
people are going to a new area and someone will
11:48
say well actually my shopping basket
11:51
I can get a lot more bangs from my
11:53
euro up there than I can down here. That's
11:55
good for Tourism Ireland that they have six counties
11:58
that are working to advance. different regulations
12:00
but they don't always favor cost
12:02
of doing business in the north-eyed
12:05
work either. Britain the
12:07
British market inbound is a bit like
12:09
Carlsberg, the old Carlsberg ad, it reaches
12:11
bits that nobody else gets because they're
12:13
a different type of client they're not
12:15
staying in the high yield hotels of
12:17
five stars they're going to the Midlands
12:19
hotels that really you know gets coach
12:21
tours elderly people coming
12:23
through and that's a very important
12:26
market for parts of the country
12:28
that don't get the high yield
12:30
customers and that's been suffering every year
12:32
since Brexit and it's not looking good
12:34
for a company. And what about the
12:37
presence of asylum seekers and Ukrainians in
12:40
the hotel stock because a lot of the
12:42
hotels took up those contracts because you know
12:44
there's no business in the winter there was
12:46
business in the summer but you know if
12:48
you take up a contract it might be
12:50
gone for the entire year including
12:52
the tourist season. Interestingly enough
12:55
there's been a benefit from that
12:57
which we've seen we've seen a
12:59
quite a few hotels returning to
13:01
the hospitality market that got the
13:03
investment money out of housing Ukrainian
13:05
and the other asylum
13:08
seekers the investment money that was needed
13:10
and was very badly deprecated by the
13:13
pandemic so I wouldn't get
13:15
too upset about the
13:18
fact that hoteliards have used this as a
13:20
source of revenue all of them that
13:23
I've spoken to have always talked about
13:25
returning to the tourism business when that's
13:27
done. We also had a couple of
13:29
openings which helped alleviate the situation in
13:31
Dublin and in Cork and a very
13:33
big hostel opening in Dublin which will
13:35
help alleviate the situation at the budget
13:37
end. It's about 12-13%
13:40
of our beds are out on contract and
13:42
the biggest problem
13:45
with them is it's not exactly proportional through
13:47
the country there are towns in the West
13:49
of Ireland where a large proportion of the
13:51
beds are out and Adrian's members
13:53
who would rely on the spillover at
13:55
the downstream business from that are losing
13:58
out. Those certain counties you have
14:00
a higher proportion of tourism
14:02
accommodation displacement. Like the likes of County Clare
14:04
which is up near 34%, Dunnegal is nearly
14:07
40% of tourist
14:10
accommodation and Kerry as well. So
14:12
these counties and what they need
14:14
is the need to be identified
14:16
by the government as an issue
14:19
in terms of a support package
14:21
specifically for them. Unfortunately the
14:23
government has decided in their wisdom to give money
14:26
to visitor attractions and activity centres
14:28
but forgot about the local coffee
14:30
shop and local pub and restaurant who are
14:32
a downstream business. Where's the joint
14:34
up thinking there from the government? There's a
14:36
Falls Ireland grant for those visitor attractions but
14:39
there's nothing for other businesses.
14:41
Yeah and the question is if you're going to
14:43
these attractions where are you going to stay? Where
14:45
are you going to stay? Lorraine?
14:48
Yes Pat I agree with what Owen
14:50
says on the hotels who have had
14:53
the buffer of having 100%
14:55
occupancy and in our case
14:57
as well we're reinvesting some of that money
15:00
into making sure our product is ready for
15:02
to transfer back into the hospitality sector when
15:04
the time is over. When is
15:07
it going to be over? Nobody knows. There's
15:09
very little communication about what's the
15:11
future hold for the Ukrainian refugees or for
15:14
the hoteliers that are housing them and
15:16
I would welcome the government making
15:19
some announcement because people are feeling very unsure
15:21
of themselves. The recent reduction in
15:24
incoming Ukrainian refugees is
15:26
as a result of the cutback in the
15:28
offer for them but the people who are
15:30
here now are feeling very uncertain and uneasy
15:32
and you know they've lost the
15:34
kind of highlights because
15:36
of the Gaza war. There's a very
15:38
interesting thing it came across for
15:40
the budget traveler I
15:42
think it's from backpacker.com and you mentioned a
15:45
hostel a big hostel that's opening up for
15:47
the lower end of the market and what
15:49
they've done is they've taken out the cost
15:51
of access to various cities but the four
15:54
I have and this would
15:56
include paying into one attraction which could
15:58
be a museum or whatever. whatever, and
16:01
it would include food, breakfast,
16:04
lunch, dinner and a treat, which could be
16:06
a beer, transportation,
16:10
two rides and accommodation, a
16:13
hostel accommodation. Amsterdam comes
16:15
in tops. Now this is forgetting
16:17
about how you got there. The
16:19
cost per day is €118 to spend a
16:23
day in Amsterdam. The cost
16:25
in Dublin is €94 for a
16:29
backpacker. The daily cost
16:31
in Rome is €88 and
16:33
the daily cost in Barcelona is
16:35
€80. So
16:39
the backpacker gets more bangs for their
16:41
book in Barcelona, certainly than they do
16:43
in Dublin and certainly than they do
16:46
in Amsterdam. It's very interesting when you
16:48
look at the price of the pint
16:50
as our gauge. When you look
16:54
across Dublin and particularly the
16:57
very well-publicised rise of
16:59
the price of the pint in the pubs and temple
17:01
bar, you can walk 500 metres and
17:03
get a pint for €5 or €550 and you're
17:07
paying nearly ten in the temple bar.
17:09
The pubs that are charging the most
17:11
are packed. So it's not really a
17:14
price that people are making. The prices
17:16
of running on the ground when
17:20
you land in the city aren't really
17:22
a factor in people deciding to come
17:24
to Dublin or not. They do expect
17:27
Amsterdam, Copenhagen and Dublin to be around
17:29
the same level. They do
17:32
expect provincial cities in Spain to be
17:34
at a much lower level. They'd be
17:36
horrified if they were charged Dublin
17:38
prices. But where we
17:40
sit in international tourism, the expectation isn't
17:43
that you're coming here for cheap deals.
17:46
Just an interesting aside, the
17:49
National Leprechaun Museum in Dublin
17:51
has been named the country's
17:53
most boring attraction. Anyone
17:55
been to it? No. You've
17:57
been to a few attractions in your time. I've been to more boring
18:00
attractions. I was at the Barb Dwyer Museum in
18:02
Oklahoma. The
18:07
top attraction by the way is
18:09
the Branson-Sinek Railway in Missouri. That
18:11
took the number one spot with
18:13
the US occupying the top
18:15
seven spots for really attractive
18:18
attractions. Some of the
18:20
comments and it's interesting, Dan here echoes something
18:22
you said on, my family has
18:25
been in the food industry for years and we've always
18:27
made good money. But in the last 20 years we
18:29
can up our prices and the higher the
18:31
better. The more we seem to charge, the more
18:33
people seem to think it's better. So
18:35
that's the kind of the Temple Park pint phenomenon. Yeah,
18:38
it's also that they don't just think it's better. They're
18:40
coming back because it is delivering
18:42
the quality. We do a reputation
18:44
for food. We're the fourth biggest
18:46
beef export in the world. Oddly
18:48
enough, other countries have built entire
18:50
culinary reputations in our food. So
18:52
I wouldn't really worry
18:54
about trying to market low cost food
18:56
to our tourists when they're coming to
18:59
Ireland. They see cattle in the field.
19:01
They see the sheep out in the
19:03
field. They see food being produced as
19:05
it should be and environmentally in a humane way
19:07
and I wouldn't be chasing the cost on that.
19:10
Yes, that's what I wouldn't agree with that texture
19:12
there because by and large in
19:14
the restaurant business, you have to provide value for
19:16
the customer. But
19:18
the value can be ambience, detail,
19:21
service, which allows people to charge
19:23
more for the same growth. Well,
19:26
that's true, Pat, but I don't think that
19:28
formula could work universally in the restaurant business.
19:31
My great fear is that we're going to
19:33
end up with fast food chains as an
19:35
offer to the tourism sector and that's not
19:37
going to work. You could be in any
19:39
country in the world to go to an
19:41
international brand and fast food chain. But Ireland
19:43
has the unique offering and I can tell
19:45
you that the customer that's
19:47
coming to Ireland is not prepared to
19:49
pay unlimited amounts to have that experience.
19:51
So as an operator, we're
19:53
faced with the challenges of the high costs.
19:56
You can cut down the portions a little bit.
19:58
You can cut down the portions cut down your
20:00
hours a little bit, but you can't
20:02
continue to charge huge prices. And there's
20:05
a level beyond which it becomes unviable.
20:07
Let's say, for example, in one restaurant
20:09
that I operate, the minimum wage increase
20:11
alone cost us 85,000 this year. Add
20:13
the increase in
20:15
that to that and other increased cost of
20:18
food. It just wipes out the profitability. So
20:20
the contrast is we end up with
20:23
less restaurants and a few charging and
20:25
a fortune, but the nine million tourists
20:27
need a broad spectrum of offers.
20:29
I wonder, Adrian, you might be able
20:31
to help me here, how many of
20:34
the restaurants are actually sort of professional
20:36
limited companies rather than family restaurants? Because
20:39
the perception is in continental Europe, an awful
20:41
lot of them are family run. So people
20:43
do maybe all the extra hours that are
20:45
required. They're not, you know, they're cooking themselves.
20:48
So there's no really expensive chef in the
20:51
kitchen. It's, you know, family
20:53
run, family maintained. They put
20:55
an exact figure on what's the
20:57
percentage. I wouldn't have that. But you
21:00
know, you are correct. There's a,
21:02
we have far more independent restaurant
21:04
owners, independent coffee shop owners across the
21:06
country. We're not, we're not like the
21:08
United States where it is predominantly brands
21:10
across every town and street
21:13
in the States. And we pride
21:15
ourselves in the quality of our,
21:17
our food and our offering. I
21:20
read you some of the texts. My American friend
21:22
who was a regular visitor in the past says
21:24
she wouldn't come over again due to the fact
21:26
that she'd be lucky to get a broom closet
21:28
that she could afford in Dublin. At
21:30
the minimum wages are much lower
21:32
in other European countries because housing
21:34
is much cheaper and all social
21:37
services are superior, healthcare, childcare, welfare
21:39
benefits, etc. Two nights in Wexford
21:41
B&B, two dinners, 605 euro, seven nights all inclusive
21:44
Bodrum, a thousand and nine euro would
21:47
love to holiday at home, but it's
21:49
unsustainable. That's from Paul. Yes, but
21:51
in Bodrum, the minimum wage is about 500 euro
21:53
Pat. So like, you know, it's
21:56
not apples and apples, it's apples and oranges.
21:58
Yeah, but people actually are not asking. questions are
22:00
they but to the waiting staff
22:02
how much you're earning it's the experience. Yeah
22:04
but they do know I would be conscious when I'm in
22:06
Portugal if I'm about to tip I would know that that
22:08
person is on a minimum wage of about 450
22:11
an hour but the bottom line is that
22:14
Bodrum has a huge resource of people
22:16
to draw from to come and work in their
22:18
industry. Ireland is at full employment and we do
22:20
not have people we can call upon to come
22:22
and work in our industry. Another one on behalf
22:25
of my professional association I made a bid to
22:27
host an international conference here in Ireland we lost
22:29
the bid due to the costs. The
22:31
conference committee objected to all of our
22:34
costings price for accommodation food site rental
22:36
etc our country is perceived as far
22:38
too expensive by our international colleagues. Why
22:41
is fillets stakes so expensive in world terms
22:43
Ireland is a beef superpower it does not
22:46
make sense perhaps the fillets
22:48
are being produced exclusively for export that's
22:50
from Ed having just
22:52
returned from Gran Canaria where we two
22:54
adults and two nagers dined in good
22:57
restaurants having three course meals bottled water
22:59
and wine around 120 euro we will
23:01
not holiday in Ireland again sadly incidentally
23:04
many of the staff there were not
23:06
local they were from various other countries.
23:09
What about block booking in hotels as you
23:11
can't stay in a Saturday night you have
23:14
to save Friday and Saturday really unfair to
23:16
families that have to book large rooms if
23:18
they just want to get away for the
23:21
night. Sick pay is the biggest cost it's
23:23
another week's holiday which has to be covered by
23:25
another person many of my 120 staff
23:28
are putting it to
23:30
their holiday. I'm French I've lived in
23:33
Ireland for two decades welcoming family visits
23:35
regularly however their trips are becoming less
23:37
frequent due to the high cost of
23:39
living here despite them staying with me.
23:42
So Canaries own what about that
23:44
protest? Tour is out not much
23:47
not much to it from what
23:49
I can see well
23:51
publicised there five the four islands
23:53
everyone can name plus La Gomera
23:56
at 12 o'clock on Saturday and
23:58
it's There's been a reach
24:01
out in social media to gather and protest against
24:03
over tourism. One of the sort
24:06
of movement we'd have seen in Dubrovnik,
24:08
Barcelona and Venice, but the Canary Islands
24:10
is very dependent on tourism. I wouldn't
24:12
expect large numbers. I wouldn't expect any
24:14
Irish people going away to even notice
24:16
they were taking place. Pat, just one
24:18
point on the comments that you're getting in. Irish
24:21
people have suffered the winter of rain and
24:24
they need to get away to the sun. And
24:26
there happens to be times in the year you
24:28
can go when the flights are cheaper and you
24:31
can get accommodation that's reasonably priced. So
24:34
really we're talking about the people coming
24:36
into Ireland, the nine million visitors, are
24:38
coming for a different thing. They're not coming
24:40
for it to toast in the sun
24:42
and to have air conditioning running at night
24:44
in the hotel bedrooms. So frequently
24:47
we get comments from people who can go to
24:49
Barcelona and go to the Canaries and have a holiday
24:51
at half the price they can have it here. Irish
24:54
people do need to get away. I'm looking forward to it.
24:56
I'm sure you are too. Every
24:58
second day here there's a shower every hour. And
25:01
so really we're not comparing like
25:04
with like. Adrian, what has to be
25:06
done? I mean the 9% would be a help, but
25:08
would it be a panacea for
25:10
all ills or are so
25:12
many outfits still with warehouse
25:15
debt which will cut them down?
25:17
Yeah, well the warehouse debt is a portion
25:19
of our industry that are caught in the
25:21
warehouse debt and that has to be repaid
25:23
from me onwards. And you will see more
25:25
closures because of that. But
25:27
the big issue for the food-led businesses is
25:29
that 9% battery. That would be
25:31
a huge lifeline to our industry.
25:34
Otherwise you would see more and more increase
25:36
in closures. When you benchmark
25:38
this year against the height
25:40
of the recession and the financial crash, we
25:43
had one a day of closing back then. Now we have two a
25:45
day of closing now. Lorraine? I
25:47
agree that the 9% is essential and I think Simon
25:49
Harris could hit the ground running now and
25:52
reverse the trend of restaurant closing. However
25:55
on the warehouse debt, I cleared
25:57
my debt and I think it would be unfair on people to
25:59
get it. debt holiday or a
26:01
debt write-off because they're getting zero
26:03
interest. They're getting zero interest which is fair enough
26:05
but I think a lot of small
26:07
operations might close down and reopen again in
26:10
order to avoid the warehouse debt which I
26:12
think would be very unfair on those businesses
26:14
that have paid their debt. I'm tired
26:16
of hearing about the poor hotels and coffee
26:18
shops alone. What about the retailers in those
26:20
areas that they are also dependent on tourism
26:22
to top up their income? You know the
26:25
novelty shops, the tourist shops. Ellen,
26:28
as someone who's not a provider of
26:30
these services, what's the solution to make
26:33
sure that 2024 is a decent
26:35
year for tourism? Is there anything that anyone can
26:37
do? Don't score any own
26:39
goals but you know things like that
26:41
rates manage the staffing and
26:43
the permits for people coming in, try
26:46
to get chefs all of that. Remember
26:48
in the modern diverse wonderful world where
26:50
people travel so much homogenization is the
26:52
enemy. Every single one of Adrian's restaurants
26:55
and the two a day that are
26:57
closing down is losing something distinctively Irish.
26:59
We could end up in a situation
27:01
where franchises and familiar names start taking
27:04
over our provincial teams. That's not what
27:06
we want to happen. We want people
27:08
to feel they're in Ireland
27:11
and in a particular county and in a particular part
27:13
of Ireland by what they see and what they eat
27:15
when they get there. Hotelier Lorraine Sweeney, own
27:17
Corrie travel journalist Adrian Comincio of the
27:19
Restaurant Association of Ireland. Thank you very
27:22
much for joining us. The
27:24
Pat Kenny Show. With a Viva
27:26
Insurance. Weekdays at 9am. On
27:30
News Talk.
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