More organizations are realizing the opportunities to leverage AI, whether for easing patient administrative burdens to increasing the speed of drug delivery to the marketplace. Providers can see the benefits of broader communication and patient outreach as well. But as we continue to explore the endless possibilities, we first need to build trust in AI. Karthik Sourirajan of ZS Associates talks with Kristina about keeping up with patient digital demands, how healthcare organizations leverage AI, and the risks and opportunities of enhancing digital capabilities through frontier technologies.