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Power of Ten is a podcast about design operating at many levels - zooming out from thoughtful detail through to organisational transformation, and on to changes in society and the world, hosted by Andy Polaine.

In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises."

Show Links

• Sussna Associates
• Jeff's book, Designing Delivery
• Jeff on Twitter
• Jeff on LinkedIn
• Jeff's writings on Medium
• Support This is HCD by becoming a Premium Member

This is HCD Podcast Network

• EthnoPod with Jay Hasbrouck
• Bringing Design Closer with Gerry Scullion
• ProdPod with Adrienne Tan
• Getting Started in Design with Gerry Scullion
• Power of Ten with Andy Polaine
• NEW: The Big Remote with Gerry Scullion and Andy Polaine
• NEW: Moments of Change with Melanie Rayment
• Talking Shop with Andy Polaine and Gerry Scullion
• Decoding Culture with Dr. John Curran
• NEW: World Wide Waste with Gerry McGovern
• NEW: Global Jams Podcast with Adam Lawrence and Markus Hormess

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