Episode Transcript
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0:00
Hey there, my name is Sherri Lund and
0:00
I'm the founder of Willowood Solutions
0:04
and the host of Probate Podcast. It's the beginning of a new year and I
0:06
wanted to hop on and tell you a little
0:09
bit about where I came from, why I'm
0:09
here, how I help people with senior
0:14
transitions and navigating probate.
0:17
And what I'm aiming for
0:17
in this year of 2024.
0:43
ago, I met a young man. He invited me to his house
0:45
to help him with foreclosure.
0:48
And when I got there, let's call him Paul.
0:50
When I got there, I realized that Paul had
0:50
inherited this house from his parents who
0:54
had passed away a couple of years before. And that Paul was on mental disability.
0:59
let's think about the house to
1:03
what can I do to help this man. We were able to help Paul, but then
1:05
my experience with him, It was as
1:09
if I opened up a door to a whole
1:09
new scenario of things that people
1:14
are going through that I had not
1:14
previously known or experienced before.
1:18
I've been through three probates with my
1:18
family members, but nothing like this.
1:23
My mission in life, is I love
1:23
to meet people in the mess.
1:27
I am not afraid of meeting
1:27
people in hard times.
1:30
My favorite thing is to help them
1:30
come out of that go through that so
1:35
that they're better on the other side. I don't want people to
1:37
feel stuck or alone.
1:39
I love to help people find light at
1:39
the end of the tunnel and get hope.
1:43
I want to be someone who brings
1:43
hope when someone is hurting.
1:46
And so when I met Paul I felt like
1:46
I opened up this door to a room
1:52
full of people who were confused
1:52
and overwhelmed with probate.
1:55
They don't know all of a sudden they're
1:55
in this situation they didn't ask for.
1:59
They're grieving. They're upset. They feel overwhelmed and underqualified.
2:03
And I didn't know how to help Paul.
2:06
I had a couple of numbers that I
2:06
could call the next day, but I felt
2:09
very I don't know what the word is. I felt very ill equipped to help
2:11
Paul in this situation when I want
2:16
to be someone to bring solutions. That experience, once we were able
2:17
to help Paul, and he was in his
2:21
new place, I just kept thinking
2:21
about him and people like him.
2:25
I've thought about a young widow,
2:25
maybe she's 35 and has two - I know
2:29
of one- and she qualified for the
2:29
house that she and her daughters live
2:33
in, but that was with two incomes.
2:35
And so now, she's trying to grieve the
2:35
loss of her spouse, try to figure out
2:41
how to provide a safe place for her
2:41
daughter so that they feel familiar
2:45
and loved and safe and all of that
2:45
and deal with all the legal logistics
2:49
and taking his name off of accounts.
2:51
It's a lot. And I think about the older person
2:52
who passed away male or female,
2:56
they've lost their companion. Maybe they're on medications and
2:58
they're not all there themselves.
3:01
Maybe they have some physical
3:01
issues that are affecting them.
3:05
Probate in and of itself is
3:05
difficult for the healthiest of
3:08
person in their prime of life. But when you add in a grief and the
3:10
different situations that are facing
3:14
an elderly person when they've lost
3:14
their companion, again, it's just a lot.
3:18
Some older women they don't know
3:18
about their finances or what life
3:22
insurance might be out there,
3:22
anything about their accounts.
3:25
And attorneys don't do that. And I started wondering who does that.
3:30
I was investigating what's out there and
3:30
what is what's involved in probate and who
3:35
can help these vulnerable people that find
3:35
themselves suddenly in this situation.
3:39
I found out that there's not a lot of books. There's not a lot of people talking
3:41
about this and so it's no wonder when
3:46
someone is neck deep in probate, and
3:46
all the drama that comes up in the
3:49
why didn't somebody
3:49
tell me where am I supposed to go?
3:53
And let me tell you, social media
3:53
is not the place you want to go.
3:57
There's laws that change
3:57
from state to state there.
4:00
They're not constant. Anyway, within a state, Texas will
4:01
change its ideas on things and certain
4:06
phrases need to be included to make
4:06
it all legal and nice and tidy.
4:10
A lot of people don't have wills. And so it's very complicated.
4:13
We have blended families,
4:13
which makes things complicated.
4:16
And then a lot of people
4:16
have misconceptions.
4:19
They think that they're paying an
4:19
attorney and so the attorney is
4:22
just going to do all this stuff. And that's just not true.
4:24
And so what I found through my
4:24
lack of knowledge is that there's
4:29
just not a lot of knowledge and
4:29
information out there for people.
4:32
And so, so I started learning myself.
4:34
I became certified as a probate expert.
4:36
I went on and reactivated my real
4:36
estate license, so that's 1 less
4:40
conversation people have to tell their
4:40
story to; they can just bring me in
4:44
if they have something with their
4:44
Property or their house that they
4:48
have questions about or need to sell
4:48
or buy another one somewhere else.
4:52
I can help them with their real estate things. 1 less relationship to call.
4:56
We don't have yellow pages anymore. How do you find somebody that you
4:58
can trust to deal with these things
5:02
when you just 1 more conversation?
5:06
My decisions, my actions over the
5:06
past 2 years have been with that
5:10
person in mind, the young mom with the
5:10
two kids or the older person that's
5:15
trying to figure this stuff out. The mom who has kids in college, but
5:16
she also has this, dad now who's lost
5:23
his wife of 40 some odd years and how
5:23
does she attend graduation ceremonies
5:28
and deal with soccer practice and
5:28
also make sure that dad is okay?
5:32
It's a lot for that person to handle. And so those are the
5:34
people that I get out for.
5:37
And I think about what can I do to help them. In 2023.
5:41
I started the probate podcast,
5:41
and I have guests on every week.
5:46
We come back and I bring somebody in
5:46
that will answer a burning question
5:50
that might be typed out at 2 in the
5:50
morning when you can't figure out what
5:54
you're supposed to do and you're on
5:54
the Internet: how can I find care, or
5:58
what is probate in Texas or whatever?
6:01
Those are the kinds of questions
6:01
and hard topics that we talk
6:04
about, because other people aren't. So I want to have these conversations.
6:08
I want to demystify this whole process.
6:10
You know, you can make better
6:10
decisions when you're not stressed out.
6:13
I want to empower people to know, to
6:13
feel confident when they're going through
6:17
this, because there's a lot of fear in the
6:17
unknown, so, then we take the fear away.
6:22
And then boy, would I love it if
6:22
we could get people to plan more;
6:25
their estate plan, you know, what
6:25
do we need to do about mom's care?
6:29
Her memory is starting to slip. What can we do?
6:32
What do you guys want to do? Starting conversations with families?
6:36
I have grief counselors and people to help
6:36
with grief because grief is a real thing.
6:40
It's unpredictable and it
6:40
comes up in the weirdest times.
6:43
And to normalize these things that feel
6:43
so out of sorts, and they're not on a
6:48
regular timetable, it's not linear from A,
6:48
B, C and D, they come up with the weirdest
6:53
times and in the middle of all of that,
6:53
you're still trying to have a family.
6:56
You're still trying to have a marriage
6:56
or you're still trying to get a divorce.
6:59
Maybe you've got COVID, maybe you need
6:59
that job promotion, or maybe you've
7:03
lost your job and life goes on, even
7:03
though probate is in the picture.
7:07
It wasn't long before I found out I had
7:07
people calling me asking: I don't need
7:12
probate information, but I do you have
7:12
anybody, do you know of anybody you
7:16
can point me to because mom is getting
7:16
out of rehab and I thought I could take
7:21
care of her and I'm realizing I can't.
7:23
I don't have what it takes. I don't have the time. I don't have the strength, whatever it is.
7:27
And so I started helping people outside
7:27
of probate with care, lining up care
7:32
and taking eliminating some of that
7:32
stress that they feel that anxiety
7:36
that they feel about being unprepared.
7:38
And I would get calls from sisters
7:38
and daughters about: I know that
7:42
I need to put my sister or my mom
7:42
into an assisted living facility,
7:48
assisted living community, memory
7:48
care community, something like that.
7:52
They don't know what
7:52
to ask or where to go.
7:54
And and so I saw the need to expand
7:54
outside of just the probate realm and
8:00
I became certified in the fall of 2023
8:00
as a senior transition specialist.
8:04
And what that means is I can help
8:04
people when they're having those
8:08
early conversations about, you
8:08
know, I'm thinking we need it.
8:12
This is the year for us to consider
8:12
putting mom or dad in assisted care.
8:16
I'm seeing that he's falling more
8:16
or his house isn't safe or we're not
8:21
close enough to keep an eye on him. Whatever the reasons are it's
8:23
time to think about putting
8:28
dad or mom in assisted living.
8:31
Or maybe they have had the fall, or maybe
8:31
they are getting out of rehab, and they
8:35
don't have the time to think quickly. Maybe they need to act quickly.
8:39
And so how do they fund the care?
8:41
Because memory care assisted
8:41
living isn't inexpensive, is it?
8:46
And so a lot of times families need to
8:46
unlock the equity in their homes in order
8:50
to fund the care that mom and dad need.
8:53
As a senior transition specialist, I
8:53
can come in and help them with that.
8:58
I can help them with the downsizing.
9:00
So now I spend this whole end of
9:00
life, senior transition that goes
9:05
from considering what they need for
9:05
care, downsizing, helping them get
9:11
established in their new place, dealing
9:11
with the property and all the contents.
9:15
And then going into probate and
9:15
beyond when that time comes.
9:19
So with one relationship, like
9:19
an umbrella, I certainly I
9:23
don't do all this on my own. I have contacts that I've
9:24
invested in and that I've vetted.
9:28
I have conversations with. I recommend people that I know and trust.
9:32
And so I can be a real resource, a
9:32
place of safety for families that
9:36
feel flustered and overwhelmed. I'm currently working with attorneys
9:38
and families that are in that situation.
9:42
Some live out of town, some live out
9:42
of state, some are right here and they
9:47
just, need some support and some help.
9:49
And so I'm a resource for
9:49
them on a regular basis.
9:53
I'm looking forward. I'm super excited about
9:54
what I did in 2023.
9:57
The guests that I had on my podcast,
9:57
the resources that I have on my
10:00
website to help people in all sorts
10:00
of situations, especially with
10:04
grief and seniors and probate...
10:06
there's just not a lot out there, so you
10:06
want to find something that's current..
10:10
In 2024. I will be helping more families with
10:12
their seniors in that transition time,
10:17
I will help them find more resources.
10:19
I will help them get more funding by
10:19
unlocking the equity in their home.
10:24
I'm going to help more relatives,
10:24
more sons and daughters and
10:28
spouses, feel more confident.
10:31
This is a vulnerable time for them. They don't make these decisions lightly.
10:35
And so when they decide to put their loved
10:35
1 into assisted care, I am there for them.
10:41
And the people that I'm related to
10:41
in my work, we are there for them.
10:45
We create a type of safety net
10:45
for them that they can feel
10:49
carried through this process. And and I believe that they can come
10:51
out stronger and better on the other
10:55
side, and their loved one can too. It's amazing how they can come back
10:57
and bounce, become some of them
11:01
become more lively and fun again
11:01
after they find an assisted care home
11:06
that they can feel comfortable in. So we are here for you.
11:10
I am here for you. And if you are going through a
11:11
transition or you're anticipating
11:15
going through one in the next year,
11:15
please consider me and what I do, even
11:20
if I'm not the person to help you. I'm connected now to a lot of people.
11:24
I have lots- I've worked really hard
11:24
to make relationships and to find
11:28
resources in the greater Houston area.
11:30
But even nationally, I'm a member
11:30
of groups nationwide, so I can
11:34
find resources, even if you're
11:34
not in the Houston, Texas area.
11:38
Reach out to me. You can find me on my website
11:39
along with the resources that I
11:42
mentioned WillowWoodSolutions.Com
11:42
and there's a contact form.
11:47
So if you'll send me an email
11:47
through the contact form.
11:50
Or you can call me (832) 640-2997.
11:55
You can call or text me. That's my personal number,
11:56
and I'm happy to help.
12:00
I'm here to help. So again, I don't want you to feel alone.
12:03
I don't want you to feel
12:03
overwhelmed or underqualified.
12:06
I'm here to help you with that. So take good care.
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