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Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Released Thursday, 1st February 2024
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Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Help Is Out There, and You Should Know About It: Senior Transitions, End of Life, and Loss | The Probate Podcast 2024

Thursday, 1st February 2024
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Episode Transcript

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0:00

Hey there, my name is Sherri Lund and

0:00

I'm the founder of Willowood Solutions

0:04

and the host of Probate Podcast. It's the beginning of a new year and I

0:06

wanted to hop on and tell you a little

0:09

bit about where I came from, why I'm

0:09

here, how I help people with senior

0:14

transitions and navigating probate.

0:17

And what I'm aiming for

0:17

in this year of 2024.

0:43

ago, I met a young man. He invited me to his house

0:45

to help him with foreclosure.

0:48

And when I got there, let's call him Paul.

0:50

When I got there, I realized that Paul had

0:50

inherited this house from his parents who

0:54

had passed away a couple of years before. And that Paul was on mental disability.

0:59

let's think about the house to

1:03

what can I do to help this man. We were able to help Paul, but then

1:05

my experience with him, It was as

1:09

if I opened up a door to a whole

1:09

new scenario of things that people

1:14

are going through that I had not

1:14

previously known or experienced before.

1:18

I've been through three probates with my

1:18

family members, but nothing like this.

1:23

My mission in life, is I love

1:23

to meet people in the mess.

1:27

I am not afraid of meeting

1:27

people in hard times.

1:30

My favorite thing is to help them

1:30

come out of that go through that so

1:35

that they're better on the other side. I don't want people to

1:37

feel stuck or alone.

1:39

I love to help people find light at

1:39

the end of the tunnel and get hope.

1:43

I want to be someone who brings

1:43

hope when someone is hurting.

1:46

And so when I met Paul I felt like

1:46

I opened up this door to a room

1:52

full of people who were confused

1:52

and overwhelmed with probate.

1:55

They don't know all of a sudden they're

1:55

in this situation they didn't ask for.

1:59

They're grieving. They're upset. They feel overwhelmed and underqualified.

2:03

And I didn't know how to help Paul.

2:06

I had a couple of numbers that I

2:06

could call the next day, but I felt

2:09

very I don't know what the word is. I felt very ill equipped to help

2:11

Paul in this situation when I want

2:16

to be someone to bring solutions. That experience, once we were able

2:17

to help Paul, and he was in his

2:21

new place, I just kept thinking

2:21

about him and people like him.

2:25

I've thought about a young widow,

2:25

maybe she's 35 and has two - I know

2:29

of one- and she qualified for the

2:29

house that she and her daughters live

2:33

in, but that was with two incomes.

2:35

And so now, she's trying to grieve the

2:35

loss of her spouse, try to figure out

2:41

how to provide a safe place for her

2:41

daughter so that they feel familiar

2:45

and loved and safe and all of that

2:45

and deal with all the legal logistics

2:49

and taking his name off of accounts.

2:51

It's a lot. And I think about the older person

2:52

who passed away male or female,

2:56

they've lost their companion. Maybe they're on medications and

2:58

they're not all there themselves.

3:01

Maybe they have some physical

3:01

issues that are affecting them.

3:05

Probate in and of itself is

3:05

difficult for the healthiest of

3:08

person in their prime of life. But when you add in a grief and the

3:10

different situations that are facing

3:14

an elderly person when they've lost

3:14

their companion, again, it's just a lot.

3:18

Some older women they don't know

3:18

about their finances or what life

3:22

insurance might be out there,

3:22

anything about their accounts.

3:25

And attorneys don't do that. And I started wondering who does that.

3:30

I was investigating what's out there and

3:30

what is what's involved in probate and who

3:35

can help these vulnerable people that find

3:35

themselves suddenly in this situation.

3:39

I found out that there's not a lot of books. There's not a lot of people talking

3:41

about this and so it's no wonder when

3:46

someone is neck deep in probate, and

3:46

all the drama that comes up in the

3:49

why didn't somebody

3:49

tell me where am I supposed to go?

3:53

And let me tell you, social media

3:53

is not the place you want to go.

3:57

There's laws that change

3:57

from state to state there.

4:00

They're not constant. Anyway, within a state, Texas will

4:01

change its ideas on things and certain

4:06

phrases need to be included to make

4:06

it all legal and nice and tidy.

4:10

A lot of people don't have wills. And so it's very complicated.

4:13

We have blended families,

4:13

which makes things complicated.

4:16

And then a lot of people

4:16

have misconceptions.

4:19

They think that they're paying an

4:19

attorney and so the attorney is

4:22

just going to do all this stuff. And that's just not true.

4:24

And so what I found through my

4:24

lack of knowledge is that there's

4:29

just not a lot of knowledge and

4:29

information out there for people.

4:32

And so, so I started learning myself.

4:34

I became certified as a probate expert.

4:36

I went on and reactivated my real

4:36

estate license, so that's 1 less

4:40

conversation people have to tell their

4:40

story to; they can just bring me in

4:44

if they have something with their

4:44

Property or their house that they

4:48

have questions about or need to sell

4:48

or buy another one somewhere else.

4:52

I can help them with their real estate things. 1 less relationship to call.

4:56

We don't have yellow pages anymore. How do you find somebody that you

4:58

can trust to deal with these things

5:02

when you just 1 more conversation?

5:06

My decisions, my actions over the

5:06

past 2 years have been with that

5:10

person in mind, the young mom with the

5:10

two kids or the older person that's

5:15

trying to figure this stuff out. The mom who has kids in college, but

5:16

she also has this, dad now who's lost

5:23

his wife of 40 some odd years and how

5:23

does she attend graduation ceremonies

5:28

and deal with soccer practice and

5:28

also make sure that dad is okay?

5:32

It's a lot for that person to handle. And so those are the

5:34

people that I get out for.

5:37

And I think about what can I do to help them. In 2023.

5:41

I started the probate podcast,

5:41

and I have guests on every week.

5:46

We come back and I bring somebody in

5:46

that will answer a burning question

5:50

that might be typed out at 2 in the

5:50

morning when you can't figure out what

5:54

you're supposed to do and you're on

5:54

the Internet: how can I find care, or

5:58

what is probate in Texas or whatever?

6:01

Those are the kinds of questions

6:01

and hard topics that we talk

6:04

about, because other people aren't. So I want to have these conversations.

6:08

I want to demystify this whole process.

6:10

You know, you can make better

6:10

decisions when you're not stressed out.

6:13

I want to empower people to know, to

6:13

feel confident when they're going through

6:17

this, because there's a lot of fear in the

6:17

unknown, so, then we take the fear away.

6:22

And then boy, would I love it if

6:22

we could get people to plan more;

6:25

their estate plan, you know, what

6:25

do we need to do about mom's care?

6:29

Her memory is starting to slip. What can we do?

6:32

What do you guys want to do? Starting conversations with families?

6:36

I have grief counselors and people to help

6:36

with grief because grief is a real thing.

6:40

It's unpredictable and it

6:40

comes up in the weirdest times.

6:43

And to normalize these things that feel

6:43

so out of sorts, and they're not on a

6:48

regular timetable, it's not linear from A,

6:48

B, C and D, they come up with the weirdest

6:53

times and in the middle of all of that,

6:53

you're still trying to have a family.

6:56

You're still trying to have a marriage

6:56

or you're still trying to get a divorce.

6:59

Maybe you've got COVID, maybe you need

6:59

that job promotion, or maybe you've

7:03

lost your job and life goes on, even

7:03

though probate is in the picture.

7:07

It wasn't long before I found out I had

7:07

people calling me asking: I don't need

7:12

probate information, but I do you have

7:12

anybody, do you know of anybody you

7:16

can point me to because mom is getting

7:16

out of rehab and I thought I could take

7:21

care of her and I'm realizing I can't.

7:23

I don't have what it takes. I don't have the time. I don't have the strength, whatever it is.

7:27

And so I started helping people outside

7:27

of probate with care, lining up care

7:32

and taking eliminating some of that

7:32

stress that they feel that anxiety

7:36

that they feel about being unprepared.

7:38

And I would get calls from sisters

7:38

and daughters about: I know that

7:42

I need to put my sister or my mom

7:42

into an assisted living facility,

7:48

assisted living community, memory

7:48

care community, something like that.

7:52

They don't know what

7:52

to ask or where to go.

7:54

And and so I saw the need to expand

7:54

outside of just the probate realm and

8:00

I became certified in the fall of 2023

8:00

as a senior transition specialist.

8:04

And what that means is I can help

8:04

people when they're having those

8:08

early conversations about, you

8:08

know, I'm thinking we need it.

8:12

This is the year for us to consider

8:12

putting mom or dad in assisted care.

8:16

I'm seeing that he's falling more

8:16

or his house isn't safe or we're not

8:21

close enough to keep an eye on him. Whatever the reasons are it's

8:23

time to think about putting

8:28

dad or mom in assisted living.

8:31

Or maybe they have had the fall, or maybe

8:31

they are getting out of rehab, and they

8:35

don't have the time to think quickly. Maybe they need to act quickly.

8:39

And so how do they fund the care?

8:41

Because memory care assisted

8:41

living isn't inexpensive, is it?

8:46

And so a lot of times families need to

8:46

unlock the equity in their homes in order

8:50

to fund the care that mom and dad need.

8:53

As a senior transition specialist, I

8:53

can come in and help them with that.

8:58

I can help them with the downsizing.

9:00

So now I spend this whole end of

9:00

life, senior transition that goes

9:05

from considering what they need for

9:05

care, downsizing, helping them get

9:11

established in their new place, dealing

9:11

with the property and all the contents.

9:15

And then going into probate and

9:15

beyond when that time comes.

9:19

So with one relationship, like

9:19

an umbrella, I certainly I

9:23

don't do all this on my own. I have contacts that I've

9:24

invested in and that I've vetted.

9:28

I have conversations with. I recommend people that I know and trust.

9:32

And so I can be a real resource, a

9:32

place of safety for families that

9:36

feel flustered and overwhelmed. I'm currently working with attorneys

9:38

and families that are in that situation.

9:42

Some live out of town, some live out

9:42

of state, some are right here and they

9:47

just, need some support and some help.

9:49

And so I'm a resource for

9:49

them on a regular basis.

9:53

I'm looking forward. I'm super excited about

9:54

what I did in 2023.

9:57

The guests that I had on my podcast,

9:57

the resources that I have on my

10:00

website to help people in all sorts

10:00

of situations, especially with

10:04

grief and seniors and probate...

10:06

there's just not a lot out there, so you

10:06

want to find something that's current..

10:10

In 2024. I will be helping more families with

10:12

their seniors in that transition time,

10:17

I will help them find more resources.

10:19

I will help them get more funding by

10:19

unlocking the equity in their home.

10:24

I'm going to help more relatives,

10:24

more sons and daughters and

10:28

spouses, feel more confident.

10:31

This is a vulnerable time for them. They don't make these decisions lightly.

10:35

And so when they decide to put their loved

10:35

1 into assisted care, I am there for them.

10:41

And the people that I'm related to

10:41

in my work, we are there for them.

10:45

We create a type of safety net

10:45

for them that they can feel

10:49

carried through this process. And and I believe that they can come

10:51

out stronger and better on the other

10:55

side, and their loved one can too. It's amazing how they can come back

10:57

and bounce, become some of them

11:01

become more lively and fun again

11:01

after they find an assisted care home

11:06

that they can feel comfortable in. So we are here for you.

11:10

I am here for you. And if you are going through a

11:11

transition or you're anticipating

11:15

going through one in the next year,

11:15

please consider me and what I do, even

11:20

if I'm not the person to help you. I'm connected now to a lot of people.

11:24

I have lots- I've worked really hard

11:24

to make relationships and to find

11:28

resources in the greater Houston area.

11:30

But even nationally, I'm a member

11:30

of groups nationwide, so I can

11:34

find resources, even if you're

11:34

not in the Houston, Texas area.

11:38

Reach out to me. You can find me on my website

11:39

along with the resources that I

11:42

mentioned WillowWoodSolutions.Com

11:42

and there's a contact form.

11:47

So if you'll send me an email

11:47

through the contact form.

11:50

Or you can call me (832) 640-2997.

11:55

You can call or text me. That's my personal number,

11:56

and I'm happy to help.

12:00

I'm here to help. So again, I don't want you to feel alone.

12:03

I don't want you to feel

12:03

overwhelmed or underqualified.

12:06

I'm here to help you with that. So take good care.

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